Mayra Juarez
Houston,TX
Summary
Dynamic customer service professional with experience at Popeyes® Louisiana Kitchen, recognized for enhancing customer satisfaction through active listening and effective problem resolution. Demonstrated reliability and composure in high-pressure situations, ensuring a welcoming environment while efficiently processing transactions. Proven ability to handle concerns swiftly, contributing to a positive dining experience.
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in Desired Position role.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Popeyes® Louisana Kitchen
Houston, TX
07.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Popeyes® Louisana Kitchen
07.2024 - Current