Hi, I’m
Mayra Merino
Case Aide
Chula Vista,California
Summary
Positive, empathetic, and organized, with natural ability to connect with individuals from diverse backgrounds and support their needs. Understanding of social services principles and adept in administrative tasks such as documentation and data entry. Dedicated to making meaningful difference through reliable and compassionate service.
Overview
9
years of professional experience
Work History
Southwest Key Programs
Case Aide
12.2021 - Current
Job overview
- Must ensure that youth are properly enrolled in to the program’s internal intake system
- Ensure DHS and ORR placement documents are filed and uploaded to UAC Portal software
- Assist and coordinate legal services and facilitate attorney to client contact as requested.
- Create Intake Files, assist with closing, and with overall daily maintenance of records found in either the physical case file or Program's Software.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Assist with the coordination of travel arrangements for program staff transporting youth for reunification or transfers.
- Assist with the coordination of fingerprint services.
- Create discharge packets with discharge documentation and provide exit orientation to client as part of discharge process.
Southwest Key Programs
Youth Care Worker
12.2018 - 11.2021
Job overview
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
- Encouraged healthy lifestyles through organization of sports and wellness activities.
- Organized recreational outings and community service projects, promoting social responsibility and civic engagement among youths.
YMCA Expanded Learning Programs
Assistant Supervisor
10.2015 - 12.2018
Job overview
- Recruited and enrolled new applicants
- Reduced on-site incidents with thorough training sessions for staff on safety protocols and procedures.
- Documented incident and CPS reports as needed.
- Established a positive working environment by fostering teamwork among staff members and promoting open communication channels among all parties involved in the project.
- Trained new team members on site policies and procedures.
- Conducted Site Headcounts of participants in the program, Ensure all participants safety and well being.
- Developed project and activity handouts for staff.
- Organized and Hosted community events.
- Supervised and conducted sign in and out of participants.
Education
Southwest High School
High School Diploma
06.2013
Skills
- Data Entry, Filing
- Bilingual (Spanish)
- Basic Excel
- Communicating, advocating, problem solving
- Collaborating with others in a teamwork setting
- Organized
- Flexible
- Time management
- CPR
- First aid Certified
- Transportation
- Building healthy and professional report with clients and co workers
Personal Information
Title: Case Aide
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Aide
Southwest Key Programs
12.2021 - Current
Youth Care Worker
Southwest Key Programs
12.2018 - 11.2021
Assistant Supervisor
YMCA Expanded Learning Programs
10.2015 - 12.2018
Southwest High School
High School Diploma
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