Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Mayra Navarrete

Chicago,IL

Summary

Dynamic professional reflecting strong work ethic and integrity, with background at Delaware North as Commissary Cashier. Established ability to boost customer satisfaction through superior service and accurate transaction execution. Skilled in promoting collaboration and meeting individual client needs, securing positive outcomes for all patrons.

Overview

2026
2026
years of professional experience

Work History

Commissary Cashier

Delaware North

Accurately handled money transactions for ML baseball operations.

Collaborated with seat vendors to ensure correct product distribution.

Delivered exceptional customer service to enhance client satisfaction.

Monitor

Pilsen Wellness Center
11.2024 - Current

Facilitated workshops to enhance participant engagement and address specific interests.

Developed rapport with participants to foster an open and collaborative environment.

Actively engaged in identifying and responding to participants' needs and preferences.

Program Representative

IL Department of Employment Security
07.2018 - 07.2021

Processed unemployment claims efficiently, ensuring accurate determinations.

Conducted interviews to gather necessary information for claim evaluations.

Assisted applicants throughout the claims process to clarify requirements and resolve issues.

Human Service Caseworker

State of Illinois-Department of Human Services
05.2005 - 07.2018
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
  • Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.

Office Associate

IL Department of Children and Family Services
02.1999 - 05.2005

Maintained confidentiality of sensitive information in clinical and administrative settings.

Typed and filed documents efficiently to support operational needs.

Answered telephone inquiries, providing timely assistance to callers.

Collaborated with clinical and administrative teams during hearings to ensure seamless communication.

Skills

  • Customer service and assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
Native or Bilingual

Timeline

Monitor

Pilsen Wellness Center
11.2024 - Current

Program Representative

IL Department of Employment Security
07.2018 - 07.2021

Human Service Caseworker

State of Illinois-Department of Human Services
05.2005 - 07.2018

Office Associate

IL Department of Children and Family Services
02.1999 - 05.2005

Commissary Cashier

Delaware North
Mayra Navarrete