Consistently dependable and punctual individual pursuing a challenging role to effectively utilize comprehensive training, life experiences, and skills as a valuable asset for any organization.
Overview
17
17
years of professional experience
Work History
Front end supervised/Floral Manager
Stop & Shop
Mamaroneck, New York
02.2009 - 11.2023
Operated a cash register for cash, check, and credit card transaction accuracy.
Completed all point of sale opening and closing procedures, including counting the cash register.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved customer complaints in a professional manner.
Trained new employees in customer service techniques and store policies.
Bookkeeping Assistant
C-town Supermarket
New Rochelle, New York
06.2006 - 01.2009
Recorded journal entries into the accounting system software program.
Prepared financial reports, such as balance sheets, income statements, and statement of cash flows.
Calculated payroll checks based on hours worked, taxes, insurance premiums.
Internship Trainer
MHA Westchester community center
White Plains, New York
01.2007 - 03.2007
Provide peer-professionally run and recovery-oriented classes for adults who have been diagnosed with behavioral health conditions.
Support members as they work toward personal goals by learning new skills, developing social networks, making connections in their large communities, and developing opportunities for paid employment.
Education
Dental Assistant -
Southern Westchester BOCES
Rye, NY
08-2015
High School Diploma -
New Rochelle High School
New Rochelle, NY
06-2006
Some College (No Degree) - Liberal Arts And Social Science
Westchester Community College
Valhalla, NY
Skills
Customer service training
Complaint resolution
Inventory management
Cash handling
Staff scheduling
Problem solving
Employee mentoring
Effective planning
Staff supervision
Goals and performance
Hospitality services
Bilingual
References
References available upon request.
Timeline
Front end supervised/Floral Manager
Stop & Shop
02.2009 - 11.2023
Internship Trainer
MHA Westchester community center
01.2007 - 03.2007
Bookkeeping Assistant
C-town Supermarket
06.2006 - 01.2009
Dental Assistant -
Southern Westchester BOCES
High School Diploma -
New Rochelle High School
Some College (No Degree) - Liberal Arts And Social Science
<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.