MAYRA RUBIO
Sanford,North Carolina
Summary
Dynamic Parts Specialist with extensive experience at CLAISSIC NISSAN OF SANFORD, excelling in parts cataloging and customer service. Proven track record of enhancing customer satisfaction through effective problem-solving and team collaboration. Recognized for building strong client relationships and streamlining parts ordering processes to support technicians efficiently.
Professional Parts Specialist prepared to excel in managing inventory, sourcing components, and ensuring efficient parts distribution. Strong focus on team collaboration and achieving tangible results, with adaptability to meet changing needs. Reliable in maintaining quality standards and fostering productive work environments. Skilled in inventory management, vendor relations, and technical support.
Overview
11
11
years of professional experience
Work History
Parts Specialist
CLAISSIC NISSAN OF SANFORD
SANFORD, NC
12.2017 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Parts Counter Person
Oreilly Auto Pats
Sanford, NC
03.2014 - 12.2017
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Education
WESTERN HARNETT HIGH SCHOOL
Lillington, NCSkills
- Parts cataloging
- Vehicle diagnostics
- Expert parts knowledge
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Verbal and written communication
- Parts department organization
- Reliability
- Customer relationship development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Parts Specialist
CLAISSIC NISSAN OF SANFORD
12.2017 - Current
Parts Counter Person
Oreilly Auto Pats
03.2014 - 12.2017
WESTERN HARNETT HIGH SCHOOL