Terrence Burrier
Stanley,NC
Summary
Dynamic Parts Specialist with extensive experience at Hendrick Toyota Concord, excelling in parts identification and inventory management. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in parts cataloging and purchase ordering, ensuring optimal vehicle compatibility and timely service delivery.
Overview
2027
2027
years of professional experience
Work History
Parts Specialist
Hendrick Toyota Concord
Concord, North Carolina
2018 - Current
- Processed parts orders for retail, wholesale, and internal shop customers.
- Assisted service advisors with Toyota genuine parts lookups and counter requests.
- Communicated with technicians and vendors to resolve parts availability issues.
- Pulled, labeled, and stocked parts for repair orders and special orders.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
Sales Associate
NAPA Auto Parts - Genuine Parts
Harrisburg, North Carolina
2015 - 2018
- Assisted customers at NAPA Auto Parts counter with parts selection and product questions.
- Recommended automotive products based on customer needs and vehicle specifications.
- Researched vehicle parts using Genuine Parts catalogs and ordering systems. in Genuine Parts catalogs and ordering systems.
Counter Person
Antietam Napa
Frederick, MD
08.2003 - 2015
- Assisted NAPA customers with auto parts selection and order processing.
- Provided customer service support to improve client satisfaction
- Checked inventory and located parts using store catalog systems.
- Answered phone calls and provided product availability details.
Mechanic's Assistant
Frederick Motor Company
Frederick, MD
06.2001 - 01.2003
- Coordinated vehicle pickup and delivery for a Maryland state inspector to ensure timely inspections.
Technician
Donald B Rice
Frederick, MD
06.1999 - 01.2001
- Inspected equipment, identifying and addressing maintenance needs to ensure optimal performance at Donald B Rice facilities
- Replaced and repaired tires on customer vehicles to enhance safety and driving experience.
- Operated as automotive technician at Donald B Rice facilities
Lube Tech
Jiffy Lube
Frederick, MD
06.1998 - 01.1999
- Performed oil changes, replaced filters, and conducted fluid checks to ensure vehicle reliability at Jiffy Lube
- Inspected tires, belts, hoses, and lights during routine vehicle service at Jiffy Lube
- Refilled engine fluids and windshield washer fluid following Jiffy Lube procedures
- Welcomed customers and outlined recommended maintenance services to enhance vehicle performance at Jiffy Lube
- Delivered customer service support, addressing client needs and inquiries at Jiffy Lube
Education
High School -
Catoctin High School
Thurmont, MD06-2000
The Career Tech Center
Frederick, MD01-2000
Skills
- Parts identification
- Vehicle compatibility
- Parts cataloging
- Parts counter service
- Inventory management
- Parts inventory control
- Purchase ordering
Interests and activities
Rebuilding Cars, Maintenance on family vehicles, Drag racing
Timeline
Counter Person
Antietam Napa
08.2003 - 2015
Mechanic's Assistant
Frederick Motor Company
06.2001 - 01.2003
Technician
Donald B Rice
06.1999 - 01.2001
Lube Tech
Jiffy Lube
06.1998 - 01.1999
Parts Specialist
Hendrick Toyota Concord
2018 - Current
Sales Associate
NAPA Auto Parts - Genuine Parts
2015 - 2018
High School -
Catoctin High School
The Career Tech Center