Mayra Ruiz
Dallas,USA
Summary
Experienced coach adept at developing teams in challenging environments. Proven ability to build strong relationships with partners, identify their needs, and provide strategic solutions. Committed to delivering superior services that enhance customer satisfaction and drive repeat business.
Overview
10
10
years of professional experience
Work History
Retail Store Manager
T-Mobile
Dallas, TX
01.2018 - Current
- Sourced and cultivated talent through coaching.
- Cultivated leadership skills in top-performing employees.
- Ensure the store provides a magenta experience to every customer
- Ensured stability between sales and operations.
- Guide team to efficiently address critical tasks.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Associate Manager
01.2016 - 01.2018
- Developed a passion for coaching and enriching others
- Implement action plans to support company initiatives
- Facilitated back office operations in efforts to support the team and grow our business
Sales Representative
01.2015 - 01.2016
- Developed the ability to build and maintain relationships with clients
- Consistently hit high target initiatives for the market
- Achieved winners circle by consistently over indexing on sales goals
Education
High School Diploma -
Skyline High School
DallasAssociates of Science -
Eastfield Community College
Mesquite, TX01.2011
Skills
- Cognitive Strategy Development
- Performance-Focused
- Initiative Leadership
- Prioritization and Scheduling
- Proficient in Microsoft Excel
- Customer Service Orientation
- Collaborative Engagement
- Talent Development
Accolades
- Metro Flex Value Leader, 04/22
- Top Store In DFW Metro-NETX, 03/21
- Top in Big 5, 05/21
- Top In Operations, 04/21
- TFB Activation Target 257%, 03/21
- Winner's Circle recipient as Sales Representative, Retail Associate Manager and Retail Store Manager
Timeline
Retail Store Manager
T-Mobile
01.2018 - Current
Retail Associate Manager
01.2016 - 01.2018
Sales Representative
01.2015 - 01.2016
High School Diploma -
Skyline High School
Associates of Science -
Eastfield Community College