Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayra Sambrano

San Jose,CA

Summary

Dynamic and dedicated server with exceptional customer service skills honed at Rosy's Fish City. Bilingual in English and Spanish, I excel in multitasking and problem-solving, ensuring guest satisfaction through personalized service. Proven ability to collaborate effectively with team members, enhancing workflow during high-volume periods while maintaining attention to detail.

Overview

17
17
years of professional experience

Work History

Server

Rosy's Fish City
02.2008 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Bachelor of Arts - Psychologyy

San Jose State University
San Jose, CA
12-2017

Skills

  • Bilingual in English and Spanish (speaking, reading, and writing)
  • Proficient in Microsoft office (Word, Excel, and Powerpoint)
  • Excellent written and verbal communication skills, including ability to clear complex issues and provide resolution
  • Exceptional customer service
  • Multitasking and organization
  • Reliability
  • Excellent communication, including ability to communicate clearly and effectively with both customers and coworkers
  • Problem-solving

Timeline

Server

Rosy's Fish City
02.2008 - Current

Bachelor of Arts - Psychologyy

San Jose State University

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