Mayre Pinto
East New Market,MD
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Dispatcher
Victory Transport LLC
09.2015 - 01.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintained updated and detailed records of calls in physical and electronic database.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Generated reports to track deliveries and maintain proper records and documentation.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Closely monitored dispatch board to triage and prioritize over Number daily calls.
- Sent out drivers to assist Number hourly callers based on locations, needs and worker availability.
Personal Assistant
Patrícia Frishtack
11.2014 - 12.2022
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Attended meetings, took notes and tracked action items.
- Kept detailed track of household and maintenance inventory and schedules.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Facilitated transportation to and from appointments.
- Participated in team meetings and staff training sessions.
- Maintained entire family's schedule and organized events.
- Provided emotional support and companionship to clients.
- Helped clients to maintain independence and quality of life.
- Coordinated appointments with medical professionals.
- Provided assistance with medication management.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
- Developed and implemented individual care plans tailored to needs of each client.
- Encouraged clients to take part in activities tailored to individual needs.
- Preserved patient safety by following safety protocols.
- Monitored and reported any changes in clients' physical and mental health.
- Assisted clients with physical therapy exercises.
- Liaised with key accounts to deliver targeted administrative household support.
Education
Military School - Accounting Technology And Bookkeeping
Colégio Brigadeiro Newton Braga
Brazil 07.1996
Skills
- Service Planning
- Delivery Procedures
- Customer Relationship Management
- Dispatching Field Personnel
- Schedule Coordination
- Routing Orders
- Prioritizing Calls
- Verifying Coverage
- Delivery Support
- Dispatching Workers
- Paperwork Submission
- Assisting Dispatch
- Speech Clarity
- Adjusting Routes
- Roadside Assistance
- Vehicle Dispatch
- Over the Road Trucking
- Physical Conditioning
- Emergency Assistance
- Dispatch Release Documents
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Dispatcher
Victory Transport LLC
09.2015 - 01.2023
Personal Assistant
Patrícia Frishtack
11.2014 - 12.2022
Military School - Accounting Technology And Bookkeeping
Colégio Brigadeiro Newton Braga