Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Maysem Alabadi

Farmington Hills,MI

Summary

Dedicated Receptionist with a strong track record in client relations and legal document management. Successfully streamlined office operations at Alkhalidi & Brown, PLLC, resulting in improved customer satisfaction and heightened office efficiency. Known for exceptional organizational skills and a commitment to confidentiality, contributing to enhanced client retention. Aiming to leverage these skills in a dynamic environment that values efficient service delivery.

Overview

4
4
years of professional experience

Work History

Receptionist

Alkhalidi & Brown, PLLC
Southfield, MI
10.2024 - 02.2025
  • Managed front desk operations, including greeting clients, answering calls, and directing inquiries professionally.
  • Scheduled and coordinated client appointments, attorney meetings, and court dates.
  • Handled confidential legal documents, and maintained organized case files in compliance with firm policies.
  • Assisted attorneys and paralegals with administrative tasks, such as document preparation and data entry.
  • Provided exceptional customer service by addressing client concerns, and ensuring a welcoming office environment.
  • Managed office correspondence, including emails, mail distribution, and legal filings.
  • Delivered administrative support to team members by making copies, sending faxes, and organizing documents.

Receptionist

Melody Magic Touch, LLC
Livonia, MI
03.2021 - 05.2024
  • Greeted incoming visitors and customers professionally, and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained organized and pristine reception area for optimal visitor experience.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Bachelor of Science - Criminology

Schoolcraft College
Livonia, MI
05-2027

High School Diploma -

Insight School of Michigan
Lansing, MI
06.2024

Skills

  • Client Relations and Communication
  • Scheduling and Calendar management
  • Legal Document Handling
  • Multitasking in Fast-Paced Environments
  • Confidentiality and Professionalism
  • Office Coordination
  • Strong Organizational Abilities
  • Effective Time Management
  • Customer Interaction Expertise
  • Accurate Data Entry

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Receptionist

Alkhalidi & Brown, PLLC
10.2024 - 02.2025

Receptionist

Melody Magic Touch, LLC
03.2021 - 05.2024

Bachelor of Science - Criminology

Schoolcraft College

High School Diploma -

Insight School of Michigan

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Maysem Alabadi