Mayson Colón
Orlando
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable and able to provide fast, high-quality customer service to guests in restaurant settings. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
6
6
years of professional experience
Work History
Server
Bloomin' Brands (Outback Steakhouse)
11.2024 - Current
- Give tailored service and make sure guest leave happy.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Darden Restaurants (Longhorn Steakhouse)
08.2019 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Customer Service Representative
Publix
06.2020 - 04.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Educated customers on special pricing opportunities and company offerings.
Education
No Degree - Computer Engineering
University of Florida
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Skills
- High-volume dining
Timeline
Server
Bloomin' Brands (Outback Steakhouse)
11.2024 - Current
Customer Service Representative
Publix
06.2020 - 04.2021
Server
Darden Restaurants (Longhorn Steakhouse)
08.2019 - 09.2024
No Degree - Computer Engineering
University of Florida
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