Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mayte Manteca

Lockport,IL

Summary


Im energetic and a self-proclaimed philomath, well-suited for roles requiring strong customer interaction and relationship building! Proven through experiences at Franciscan Village I significantly contributed to fostering loyalty and improving operational efficiency. I believe strong interpersonal skills and a natural ability to connect with the community is essential. Im ready and eager to learn and develop on skills I already possess like communication and organizational along with my baseline understanding of sales principles and customer service techniques. Combined with effective communication, hardwork, and genuinity any obstacle can be overcome whether it be with a team or alone!

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Menards Inc. - Home Improvement
06.2024 - Current
  • Collaborated with team members to improve overall store performance and offering support as needed.
  • Used in-store system to locate inventory and place special orders for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Senior Food Service Worker

Unidine
01.2024 - 06.2024
  • Ensured timely delivery of meals by coordinating closely with kitchen staff and servers during peak hours.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Assisted in setting up and breaking down kitchen stations.
  • Enhanced customer loyalty, remembering regulars' names and orders.

Education

High School Diploma -

Lockport Township High School East Campus
Lockport, IL
05-2024

Skills

  • Customer Service

  • Teamwork and Collaboration

  • Time Management

  • Problem-solving skill

  • Friendly and outgoing

  • Opening and closing duties

  • Safe Food Handling

  • Menu Memorization

  • Adapt to diverse groups

  • Prefers faced paced environment

Certification

OSHA 10

Languages

Spanish
Professional Working

Timeline

Sales Associate

Menards Inc. - Home Improvement
06.2024 - Current

Senior Food Service Worker

Unidine
01.2024 - 06.2024

High School Diploma -

Lockport Township High School East Campus

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Mayte Manteca