Mayumi Watson
Fresh Meadows,NY
Summary
Skilled Full Service Shopper competent in handling high volumes of both listed and pre-organized orders. Expert in using Instacart app to manage deliveries and optimize routes. Dedicated to achieving strong customer satisfaction scores and repeat business.
Overview
4
4
years of professional experience
Work History
Shopper
Instacart
New York
01.2020 - Current
- Maintained professional and open communication with customers using the app and text messages while shopping for their orders, collaborated with grocery stores to ensure the delivery of efficient, high quality service
- Consistently achieved positive performance ratings from customers.
Kitchen Crew
SweetGreen
New York
01.2020
- Prepared a variety of food, such as vegetables and fruits, according to the captain's instructions
- Used manual or electric appliances to clean, peel, slice, and trim foods
- Maintained a positive and friendly attitude towards customers and fellow staff members with American Sign Language.
Food Prep Crew
Hanamizuki Cafe
New York
01.2019
- Assisted with cooking, prepped, mixed, and cooked various dishes
- Cleaned work areas, equipment, utensils, dishes, and silverware
- Served customers with Japanese language
- Consulted the idea of harmony work to improve teamwork, and promoted mental health awareness.
Education
Fashion Degree -
Esmod Japon Fashion University
01.1992
Skills
- Product Rotation
- Returns and exchanges
- Strong Work Ethic
- Product Demonstration
- Heavy Lifting
- Decision-Making
- Relationship Building
- Verifying Order Accuracy
- Upbeat and Outgoing Attitude
- Attention to Detail
- Documentation And Reporting
- Prioritizing Orders
- Purchase Recommendations
- Customer Service
- Mobile ordering understanding
Professional Accomplishments
- Certified in Food Protection and Adult Mental Health First Aid USA
- Over 1 year of experience as Pre Cook and Over 3 years of experience as an Instacart shopper
- Driving sales revenue by providing excellent customer service and performing administrative tasks on time
- Works well in a fast-paced team environment
Text Phone
(347) 595-3977
Projects
Fight - My novel, based on my life, became a best-selling book that sold over 300,000 copies
Languages
Japanese
Native/ Bilingual
English
Professional
ASL
Professional
References
References available upon request.
Timeline
Shopper
Instacart
01.2020 - Current
Kitchen Crew
SweetGreen
01.2020
Food Prep Crew
Hanamizuki Cafe
01.2019
Fashion Degree -
Esmod Japon Fashion University