Hardworking Medical Laboratory Technician bringing 5 years of expertise in microbiology, chemistry, and hematology testing needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Harris Health System - Lyndon. B. Johnson Hospital
11.2020 - Current
Perform laboratory procedures promptly and accurately complete clinical laboratory reports to be utilized in the diagnosis and treatment of pathological disease
Conduct chemical analysis of blood, urine, CSF, and other body fluids
Follow laboratory procedures for specimen handling and processing, test analysis, reporting, and maintaining records of patient test results
Knowledgeable of specimen requirements, processing procedures, and specimen rejection criteria
Troubleshoot equipment problems and make minor repairs when applicable, by consulting the equipment manuals, technical support, and the manager
Performs and documents calibrations, quality control procedures, and troubleshooting instrument errors
Assures compliance with CAP standards for laboratory accreditation
Participates in opportunities for continuing education and/or teaching, training according to the section performance standards to enhance technical skills.
IT Associate
Group 1 Automotive
03.2016 - 11.2020
Desktop Support Technician with strong knowledge of hardware and software
Responded to requests for technical assistance in person via phone and remotely for the following technologies: Windows and Mac OS-based endpoints (Laptops Desktops & Thin Clients) Tablets & Smartphones (IOS & Android) and Microsoft Office
Proactively resolve customer problems with equipment and services Kaseya ticketing system and escalate issues as required
Assisted in implementing the Windows 10 operating system in Texas and California region car dealerships
Promoted to undertake projects to plan, schedule, and execute all stages of enterprise software, hardware, and system implementations
Assessed business implications for each project phase and monitored progress to meet deadlines, standards, and logistics
Assisted with multiple acquisitions of car dealerships and successfully deployed PCs as requested by management along with team members
Provided new users with required training and documents
Responsible for editing videos to SCORM content for the company's Learning Management System (LMS)
Responsible for receiving, organizing, and managing (Desktop, Tablets, Apple devices, Network and Firewall gear) for US region into company database
Adhere closely to organizational policies and procedures as set by management and successful in achieving goals.
Desktop Support Technician
ExxonMobil
01.2015 - 12.2015
Configured and imaged new Microsoft systems
Deploy new equipment to end users, installed hardware and software
Migrated users from XP, Windows 7 to Windows 8 operating system
Created user accounts and managed access control and Network applications
Prioritize work assignments including responses to end users
Responded to customer inquiries and provided technical assistance over the phone and in person.
Educated end users in the use of new hardware and software
Followed internal procedures for change management, incident management, and escalation.
IT Intern - Clinical Analyst
Palmetto Health IT
01.2014 - 05.2014
Acted as project co-lead for the implementation of the Extension Engage Application in NICU.
As a co-lead intern, worked with the lead project manager to draft the project scope, goals, summary, and conclusion.
Made recommendations and developed technical designs for new application features
Evaluated and conducted technical and functional research and analysis
Collected and analyzed the data from existing applications for NICU alerts
Collaborated with the NICU department, Networking team, and vendor
Scheduled weekly/monthly meetings and communicated meeting notes to all team members
Performed site survey to conduct IT connectivity along with networking and project lead
Confirmed timeline for go live and conducting prior testing of application and ensuring a smooth transition of application.
Medical Laboratory Technician
Palmetto Health Richland
05.2010 - 05.2011
Perform laboratory procedures in a timely manner and accurately complete clinical laboratory reports to be utilized in the diagnosis and treatment of pathological disease
Experience serving ER, Pediatric ICU, and Stat-Room Trauma Unit
Conduct chemical analysis of blood, urine, CSF, and other body fluids
Follow laboratory procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient test results
Maintain lab equipment and troubleshoot/resolve instrument problems
Monitor Quality Control, Quality Assurance, Safety and Infection Control Practices.
Medical Laboratory Technician
Lexington Medical Center
05.2009 - 05.2011
Perform laboratory procedures in a timely manner and accurately complete clinical laboratory reports to be utilized in the diagnosis and treatment of pathological disease
Operated and calibrated lab equipment and instrumentation
Experience serving ER, Pediatric ICU, and Stat-Room Trauma Unit
Conduct chemical analysis of blood, urine, CSF, and other body fluids
Follow laboratory procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient test results.
Education
Master of Health Administration - Health Administration
Louisiana State University At Shreveport
Shreveport, LA
07.2024
Bachelor of Arts - Computer And Information Sciences
Columbia College
Columbia, SC
05.2014
Associate of Applied Science - Medical Laboratory Technology
OPERATIONS COORDINATOR II at HARRIS HEALTH SYSTEM – LYNDON B. JOHNSON HOSPITALOPERATIONS COORDINATOR II at HARRIS HEALTH SYSTEM – LYNDON B. JOHNSON HOSPITAL
Obstetrics RN, Labor, and Delivery / Perinatal Nurse at Lyndon B. Johnson Hospital, Harris Health SystemObstetrics RN, Labor, and Delivery / Perinatal Nurse at Lyndon B. Johnson Hospital, Harris Health System