Maywiyah Stout
Eielson,AK
Summary
Dedicated individual with proven ability to thrive in high-pressure situations and deliver top-notch care. Specializing in procurement management and customer engagement. Adept at submitting purchase orders, verifying accuracy, and connecting with customers to meet demand. Experienced in processing customer exchanges and driving sales as a Business Care Representative. Known for strong face to face and strong call communication skills and achieving high sales conversion rates. A detail-oriented professional with a hunger for success and an compassionate advocate with focus on supporting vulnerable populations. Extensive experience in crisis management and providing essential resources to those in need. Valued team player known for adaptability and effective collaboration, ensuring well-being and safety of all clients. Proficient in conflict resolution and maintaining calm, supportive environment.
Overview
7
7
years of professional experience
Work History
Shelter Advocate
IACNVL
05.2025 - Current
- Maintained accurate documentation of client interactions, ensuring compliance with funding requirements and confidentiality guidelines.
- Facilitated conflict resolution within the shelter environment using effective mediation techniques when disputes arose among residents.
- Educated clients on their rights and options related to housing, employment, legal matters, and healthcare services.
- Assisted in the facilitation of support groups, providing a safe environment for clients to share their experiences and build connections with peers.
- Assisted clients in obtaining necessary documentation for housing applications, increasing their chances of securing stable living situations.
- Tracked client progress using data management systems and evaluated program effectiveness based on measurable outcomes.
- Increased awareness of domestic violence issues within the community through participation in outreach events and presentations.
- Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
Veterinarian Technician
Veterinary Medical Center of Athens
11.2022 - 10.2023
- Communicated with pet owners to figure out and document medical histories and reason for visit.
- Performed emergency procedures by controlling bleeding, resuscitating with oxygen, and doing external cardiac massages. Specialized in performing wound cleansing and dressings. Administered IV catheters, monitored anesthesia, ventilators, and fluid therapy.
- Helped with diagnostic tests and x-rays.
Business ordering processor
IQOR
12.2018 - 07.2019
- Prepared for customer demand by sending purchase orders to manufacturers to confirm product availability and allocation.
- Prevented delivery errors by verifying accuracy of pricing, part numbers and shipping information for each order.
- Connected with customers effectively through high-energy and upbeat sales and conversational tactics.
Business Care Representative
IQOR
09.2018 - 12.2018
- Processed customer exchanges, refunds and bill adjustments to correct product or service problems
- Maintained high volume of inbound customer calls and supported performance levels with strong call control skills.
- Converted minimum of 70% of first-time calls to sales
Education
Certificate - Project Management
MedCertify
Louisville, KY06-2025
HIGH SCHOOL DIPLOMA - undefined
PENNFOSTER
05.2016
Skills
- Active listener
- Excellent communication skills
- Attention to detail
- Ability to collaborate effectively
- Excellent time management
- Client advocacy
- Legal research
- Safety planning
- Document filing
- Crisis support
- Trauma-informed care
- Case preparation
Timeline
Shelter Advocate
IACNVL
05.2025 - Current
Veterinarian Technician
Veterinary Medical Center of Athens
11.2022 - 10.2023
Business ordering processor
IQOR
12.2018 - 07.2019
Business Care Representative
IQOR
09.2018 - 12.2018
HIGH SCHOOL DIPLOMA - undefined
PENNFOSTER
Certificate - Project Management
MedCertify
SART Certified
Sexual Assualt Response Team
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