Quincy Snoddy
Brooklyn Park,MN
Overview
4
4
years of professional experience
Work History
Shelter Advocate
Union Gospel Mission
St Paul,MN
03.2024 - Current
- Contributed to the development of shelter policies and procedures, prioritizing client safety and wellbeing at all times.
- Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
- Strengthened relationships with local service providers by attending regular networking meetings and maintaining open lines of communication.
- Educated clients on their rights and options related to housing, employment, legal matters, and healthcare services.
- Improved client well-being by conducting comprehensive assessments and developing individualized service plans.
- Enhanced safety for shelter residents through consistent monitoring of facility access and adherence to established protocols.
- Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
Sales Associate
Snipes USA
Daytona Beach, FL
05.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Nordstrom Rack
St. Louis Park,MN
09.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Associate in Business - Business Sports Management
Northwest Kansas Technical College
Goodland, KS05.2023
High School Diploma -
Robbinsdale Cooper High School
New Hope, MN06.2019
Skills
- Self-Care Techniques
- Client Advocacy
- Motivational Interviewing
- Problem-Solving
- Client Representation
- Customer Service
- Attention to Detail
- Active Listening
- Collaboration and Teamwork
- Microsoft Office
- Youth Advocacy
- Workflow Management
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Timeline
Shelter Advocate
Union Gospel Mission
03.2024 - Current
Sales Associate
Snipes USA
05.2022 - 08.2023
Sales Associate
Nordstrom Rack
09.2020 - 01.2021
Associate in Business - Business Sports Management
Northwest Kansas Technical College
High School Diploma -
Robbinsdale Cooper High School