Mayyada Nashef
Hamilton,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Shift Lead
Crumbl Cookies
2024.04 - 2024.07
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Crew Trainer
Crumbl Cookies
2024.01 - 2024.04
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Crew Member
Crumbl Cookies
2022.10 - 2024.01
- Completed cash and credit card transactions accurately using POS software.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Arts - Education
Mercer County Community College
West Windsor, NJ05.2024
Skills
- Organization
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Time Management
- Multitasking Abilities
- Performance Improvement
Timeline
Shift Lead
Crumbl Cookies
2024.04 - 2024.07
Crew Trainer
Crumbl Cookies
2024.01 - 2024.04
Crew Member
Crumbl Cookies
2022.10 - 2024.01
Associate of Arts - Education
Mercer County Community College
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