Mazechial Henderson
Grand Rapids
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
11
11
years of professional experience
Work History
Owner
Big N Tasty Breakfast LLC
GRAND RAPIDS
04.2021 - Current
- Led startup and creation of operational procedures and workflow planning.
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Trained new kitchen staff in food safety regulations and proper cooking techniques.
- Ensured compliance with health department regulations regarding hygiene and sanitation practices.
Professional Driver
Granger Disposal
Grand Rapids
06.2018 - 02.2020
- Completed routes efficiently and according to compliance rules
- Operated class B regulated vehicles while following all safety procedures
- Updated records with mileage, times and expenses
- Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Driver
3fifteen
GRAND RAPIDS
03.2020 - 01.2022
- Maintained accurate records of daily driver activities including hours worked, miles driven, and deliveries made.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Provided ongoing training to address staff needs.
Delivery Assistant Manager
Ascend
GRAND RAPIDS
02.2022 - 09.2022
- Oversaw daily operations of the department, including personnel management, budgeting, and scheduling.
- Initiated team briefings for drivers to discuss key performance targets and ways to improve thebottom line.
- Kept track of driver hours and miles to achieve maximum productivity in given hours.
Painter
West Coast Painters
Grand Rapids
05.2023 - 10.2024
- Used ladders and scaffolds to reach high walls and ceilings.
- Used power and hand tools safely and effectively.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Supervisor/Floater
United Commercial Services
Grand Rapids
06.2017 - 06.2018
- Monthly evaluated employee performances, coached and trained accordingly, while increasing the quality of work retention
- Analyzed equipment breakdowns using various troubleshooting methods
- Followed safety standards and established SOP's when handling, mixing and storing hazardous chemicals
- Delivered level of service to customers in effort to build upon relationships for future clients.
Security Guard
Professional Security
Grand Rapids
06.2016 - 06.2017
- Interacted assertively but non-confrontational with all levels of personnel and general public
- Responded quickly to incidents and assessed active situations for security concerns with prompt conflict resolution
- Remained flexible in rapidly changing environments while adapting to developing situations.
Shift Lead
Taco Bell
Grand Rapids
06.2015 - 01.2017
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Used downtime's to prepare ingredients and restock supplies for expected busy periods
- Cleaned and sanitized dishes, consistently keeping adequate supplies on hand for expected customer loads
- Cooked batches of food according to standard recipes
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Education
Some College (No Degree) - Gender Studies
Grand Rapids Community College
Grand Rapids, MISkills
- Food Safety Certified Since 2016
- Licensed Class B CDL Driver
- Staff Management
- Customer Service
- Cleaning and Organization
- Relationship Building
- Social media control
- Consulting
Timeline
Painter
West Coast Painters
05.2023 - 10.2024
Delivery Assistant Manager
Ascend
02.2022 - 09.2022
Owner
Big N Tasty Breakfast LLC
04.2021 - Current
Driver
3fifteen
03.2020 - 01.2022
Professional Driver
Granger Disposal
06.2018 - 02.2020
Supervisor/Floater
United Commercial Services
06.2017 - 06.2018
Security Guard
Professional Security
06.2016 - 06.2017
Shift Lead
Taco Bell
06.2015 - 01.2017
Some College (No Degree) - Gender Studies
Grand Rapids Community College