Mazen Abdel-Hafiz
East Greenwich
Summary
Innovative manager with 24+ years of experience with sales strategy development, team leadership, and relationship management. Utilizes effective sales techniques to drive revenue growth and customer satisfaction. Track record of fostering collaborative team environments and achieving sales targets.
Overview
26
26
years of professional experience
Work History
General Sales Manager
Herb Chambers Cadillac Of Warwick
Warwick, RI
07.2025 - Current
- Led sales team to exceed monthly targets through strategic planning and performance management.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Monitored inventory levels and coordinated with suppliers to ensure optimal stock availability.
Executive Brand Manager
Herb Chambers Maserati & Alfa Romeo Warwick
Warwick, RI
11.2019 - Current
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Organized and delivered training sessions for new product content and technological advancements.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Moved brand new branch in 2020 to #8 in sales for Alfa Romeo nationwide, and #1 in the New England district in 2020-2025.
General Sales Manager
Herb Chambers Bentley
Boston, MA
04.2016 - 11.2019
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications for the five brands (Bentley, Rolls Royce, Lamborghini, Maserati, Alfa Romeo), sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
CEO
Maz Auto
Houston, TX
03.2007 - 04.2016
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Leveraged eLeads, CDK, DealerTrack, Auto Trader, TrueCar, vAuto, KBB and other resources to drive used car sales.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
General Sales Manager
Herb Chambers Toyota Scion of Boston
Boston, MA
11.1999 - 03.2007
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Education
Business - International Business Management
Johnson & Wales University
Providence, RISkills
- Brand-Building Strategies
- Customer Consultations
- Staff Coaching
- Sales Tracking
- Growth Tracking
- Brand loyalty Initiatives
- Customer Needs Assessments
Timeline
General Sales Manager
Herb Chambers Cadillac Of Warwick
07.2025 - Current
Executive Brand Manager
Herb Chambers Maserati & Alfa Romeo Warwick
11.2019 - Current
General Sales Manager
Herb Chambers Bentley
04.2016 - 11.2019
CEO
Maz Auto
03.2007 - 04.2016
General Sales Manager
Herb Chambers Toyota Scion of Boston
11.1999 - 03.2007
Business - International Business Management
Johnson & Wales University