Mazen Elyas
Philadelphia,PA
Summary
Dynamic delivery professional with a proven track record at Pete's Pizza, excelling in safe driving and efficient route planning. Recognized for maintaining a positive customer experience while ensuring timely deliveries. Skilled in delivery logging and adept at navigating congested areas, consistently achieving on-time performance and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Pete's Pizza
01.2025 - Current
- Delivered food to customer doorsteps and business offices
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Delivery Driver
Hunger Station
03.2016 - 06.2019
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
Customer Service Representative
Steps Fashion
02.2015 - 04.2016
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Bahri Standard School
Khartoum North, Sudan06-2019
Skills
- Delivery logging
- Commercial driving
- Package scanning
- Goods transport
- Safe driving
- Load balancing
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Delivery Driver
Pete's Pizza
01.2025 - Current
Delivery Driver
Hunger Station
03.2016 - 06.2019
Customer Service Representative
Steps Fashion
02.2015 - 04.2016
High School Diploma -
Bahri Standard School
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