Summary
Overview
Work History
Education
Skills
Certification
<Enter your own>
Timeline
Generic

Mazen M. Kassem

Arlington,VA

Summary

Dedicated and patient-focused Registered Nurse with expertise in acute patient care, staff development, and family advocacy. Able to manage competing priorities while delivering superior patient care. Experienced in admissions, assessment, treatment, referral, and patient education. Recognized as an excellent care provider and patient advocate. Skilled at leading healthcare teams to provide top-quality care. Exceptional interpersonal and communication skills with superior accuracy in documentation.

Overview

35
35
years of professional experience
1
1
Certification

Work History

RN Case Manager Discharge Planner

MedStar Georgetown University Hospital
01.2022 - 05.2025
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
  • Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
  • Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
  • Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
  • Educated patients and caregivers on healthcare protocols and processes.

Clinical Administrator

MEDSTAR GEORGETOWN UNIVERSITY HOSPITAL
12.2017 - 12.2020

Clinical Nurse

MEDSTAR GEORGETOWN UNIVERSITY HOSPITAL
08.2015 - 12.2017
  • Provide post-operative care for common surgical procedures include joint replacement, spinal surgery, foot and/or ankle surgery, limb surgeries, urology procedures, reconstructive plastic surgery and wound management.
  • Provide array of direct nursing care services, such as dressing, wound cleaning, discharge planning, and family support.
  • Developed individualized plan of care for patients with specialized needs.
  • Anticipate Patient’s needs.
  • Maintained detailed patients' records, bedside hand-off reports to oncoming nurse.
  • Collaborate with interdisciplinary teams.

Clinical Nurse

Centra health Virginia Baptist Hospital
08.2014 - 08.2015
  • This telemetry capable unit serves patient populations including, but not limited to, Urology, Gynecology, General Surgery, Plastic Surgery, Postpartum Care and Psychiatric overflow. The MSIU also participates in the Pathways inpatient medical stabilization for drug and alcohol withdrawal.
  • Collaborate with other healthcare professionals to develop as well as revise treatment plans based on identified needs assessment data.
  • Evaluate patient's vital signs or laboratory data for defining emergency intervention needs.
  • Performed approved therapeutic or diagnostic procedures based upon patients clinical status.
  • Administer blood as well as blood products, monitoring patients for signs, symptoms of transfusion reactions and carrying out interventions or protocols as needed.
  • Administered medications intravenously, by injections, orally, gastric tubes or by other methods.
  • Monitored medical equipment, such as cardiac monitors, and oxygen delivery devices.
  • Monitor patient fluid intake as well as output to detect potential emerging problems.
  • Planned and provided educational programs for nursing staff, as well as other interdisciplinary healthcare team members.
  • Created Care Plans based on patient diagnosis and associated risk factors.
  • Document patient treatment plans, interventions, outcomes, or plan revisions.

General Manager

Raya Navigation, Inc.
01.2008 - 11.2010
  • Managed all operation aspects of an international ocean freight shipping company.
  • Developed and implemented marketing and sales strategies.
  • Negotiated leases and service contracts with several ship lines and trucking companies.
  • Managed all the warehouse and transportations logistics.
  • Responsible for staffing.

General Manager

Kassem International, Inc.
02.1990 - 12.2007
  • Facilitated all aspect of sales and marketing, planning, implementation and negotiating leases for a Corporate Travel Services.
  • Managed and directed all aspects of the company including, finance, marketing, customer service and personnel.
  • Negotiated favorable rates from airlines and other travel suppliers for our corporate clients.

Education

Bachelor of Science - Nursing

Eleanor Wade Custer School of Nursing
Leesburg, Virginia
12.2013

Bachelor of Science - Information Systems and Management

Southeastern University
Washington, DC
05.1984

Associate of Science - Computer Science

Southeastern University
Washington, DC
05.1984

Skills

  • Clinical leadership
  • Clinical workflow optimization
  • HIPAA compliance
  • Patient care coordination
  • Discharge planner

Certification

  • Commonwealth of Virginia Department of Health Professions Registered Nurse License, 0001250173
  • District of Columbia Department of Health Temporary Registered Nurse License, RN1033467
  • Advanced Cardiovascular Life Support (ACLS)
  • Basic Life Support for the Health Care Provider (American Heart Association)
  • Basic First Aid (American Red Cross)
  • Child Abuse and Neglect Recognition, Reporting, and Response (Commonwealth of VA)
  • NIH Stroke Scale NIHSS-English Group A-V3 - 1st Certification
  • National Incident Management Systems IS-00700.a (FEMA)
  • National Incident Management Systems IS-00100.hcb (FEMA)
  • Emergency Management Institute Active Shooter: What You Can Do IS-00907 (FEMA)
  • Learn: Rhythm Adult Online Course Certificate (American Heart Association)

<Enter your own>

  • ID Type: Registered Nurse License (Virginia)
  • ID Number: 0001250173

Timeline

RN Case Manager Discharge Planner

MedStar Georgetown University Hospital
01.2022 - 05.2025

Clinical Administrator

MEDSTAR GEORGETOWN UNIVERSITY HOSPITAL
12.2017 - 12.2020

Clinical Nurse

MEDSTAR GEORGETOWN UNIVERSITY HOSPITAL
08.2015 - 12.2017

Clinical Nurse

Centra health Virginia Baptist Hospital
08.2014 - 08.2015

General Manager

Raya Navigation, Inc.
01.2008 - 11.2010

General Manager

Kassem International, Inc.
02.1990 - 12.2007

Bachelor of Science - Information Systems and Management

Southeastern University

Associate of Science - Computer Science

Southeastern University

Bachelor of Science - Nursing

Eleanor Wade Custer School of Nursing