Basic Computer Skills
MAZZA HAJ HAMAD
Medical ASSISTANT
OH
Summary
Dedicated Medical Assistant with experience at Family Urgent Care of Sawmill, skilled in patient care coordination and EMR management. Proven ability to enhance patient satisfaction through compassionate communication and efficient clinical documentation. Committed to maintaining a safe environment and ensuring compliance with infection control protocols, fostering trust and quality care.
Overview
6
6
years of professional experience
Work History
MEDICAL ASSISTANT
FAMILY URGENT CARE OF SAWMILL
10.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Internship (Obsterics and Gynecology )
Haj El-Safi Teaching Hospital
04.2012 - 07.2012
Internship ( General Surgery )
Alban Jaded Technology Hospital
01.2012 - 04.2012
Internship (Pediatrics )
Bahri Teaching Hospital
09.2011 - 12.2011
Internship ( internal medicine )
Bahri Teaching Hospital
06.2011 - 09.2011
Education
Nurse Aide - NURSE AIDE PROGRAM
ACADEMIA SCHOOL OF NURSING
Columbus Ohio 02-2017
Bacholar Degree in Medicine And Surgery (MBBS) - Medicine (Bacholar Degree in Medicine And Surgery)
UNIVERSITY OF SCIENCE AND TECHNOLOGY
OMDURMAN , SUDAN 02-2010
Skills
Professional bedside manner
EMR / EHR
Medical office administration
Reliable team player
Vital sign monitoring
Maintaining confidentiality
Immunization administration
Phlebotomy
Specimens collection and processing
Complex Problem-solving
Patient scheduling
Clinical documentation
Procedure assistance
Certification
. MBBS UNIVERSITY OF SCIENCE AND TECHNOLOGY , Sudon.
. Registered in Sudan Medical Council on 09/17/2017
. Provider in Basic life support .
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offWork from home optionTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Interests
Reading , drawing
Timeline
MEDICAL ASSISTANT
FAMILY URGENT CARE OF SAWMILL
10.2021 - Current
Internship (Obsterics and Gynecology )
Haj El-Safi Teaching Hospital
04.2012 - 07.2012
Internship ( General Surgery )
Alban Jaded Technology Hospital
01.2012 - 04.2012
Internship (Pediatrics )
Bahri Teaching Hospital
09.2011 - 12.2011
Internship ( internal medicine )
Bahri Teaching Hospital
06.2011 - 09.2011
Nurse Aide - NURSE AIDE PROGRAM
ACADEMIA SCHOOL OF NURSING
Bacholar Degree in Medicine And Surgery (MBBS) - Medicine (Bacholar Degree in Medicine And Surgery)
UNIVERSITY OF SCIENCE AND TECHNOLOGY
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