Mazzie Kromah
Las Vegas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Expertise in IXD operations and Amazon associate development.
Overview
3
3
years of professional experience
Work History
IXD Area Manager
Amazon
09.2022 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Lead, manage, and develop a team of 50 to 200 Amazon Associates.
- Communicate policies to Associates and act as the primary information source for the team,
maintaining compliance, consistency, and taking corrective action when needed. - Support all safety programs and OSHA compliance to ensure a safe work environment for all
Associates. - Use available data and tools to analyze and construct strategic plans which maintain and/or improve performance.
IXD Change Manager
Amazon
01.2022 - 09.2022
- Implemented change strategies by identifying areas for improvement and developing comprehensive plans..
- Collaborated with senior leaders to align change initiatives with strategic objectives.
- Coordinated efforts between multiple departments during large-scale transformation initiatives, ensuring seamless execution from start to finish.
- Identified opportunities for cost savings within organizations undergoing significant structural shifts.
IXD Quality Manager
Amazon
06.2021 - 01.2022
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Manage department to established Benchmark standards, auditing and implementing actions to sustain and improve department performance
Education
Bachelor of Science - Mass Communications
Texas Wesleyan University
Fort Worth, TX12.2019
Skills
- Employee Development
- Technical training
- Knowledge management
- Learning Strategist
- Educational leadership
- Verbal Communication
- Written Communication
- Continuous Improvement
- Strategic planning
- Maintaining safety
Languages
Mandinke
Native or Bilingual
Timeline
IXD Area Manager
Amazon
09.2022 - Current
IXD Change Manager
Amazon
01.2022 - 09.2022
IXD Quality Manager
Amazon
06.2021 - 01.2022
Bachelor of Science - Mass Communications
Texas Wesleyan University