Summary
Overview
Work History
Education
Skills
Timeline
Generic

MBallou Fatoumata Kane

Atlanta,GA

Summary

Driven Pharmacy Technician with over 14 years of experience at Yale University Health Plan, demonstrating compassionate care and HIPAA compliance. Excelled in calculating dosages with 100% accuracy and utilizing robotic dispensing technology. Proven track record in enhancing customer experiences through effective communication and meticulous attention to confidentiality.

Overview

21
21
years of professional experience

Work History

Pharmacy Technician

Yale University Health Plan
New Haven, CT
04.2008 - 11.2022

Certified Pharmacy Technician

. Produced prescription labels and fulfilled medication orders

. Tracked expiration dates, ensuring 0 medications were within 1 month of stated dates

. Calculated dosages with 100% accuracy, dispensed medications and filled prescriptions

.Ability to use robot machine to dispense medications

. Answer phone to satisfy patient needs

. Supervised cash/credit card handling, and proper insurance billing to ensure a successful customer experience

.Guarded customer confidentiality 100% of the time

Cashier

Walgreens
New Haven, CT
03.2006 - 07.2007

. Successfully handled cash register operations, customer service, and stocking duties in a fast-paced retail store

. Greeted customers upon entry, provided product knowledge and assistance, rang up purchases

. Processed a high volume of payments accurately and efficiently using cash register and POS systems

Assembler

Covidien
New Haven, CT
07.2005 - 06.2007

.Performed a variety of assembly operations

.Kept work area clean

. Packaged parts according to work instructions

. Performed visual, in-process, and final inspection of parts

. Read and understood work instructions

. Kept and maintained accurate records

Dunkin Dunut Crew Member

Dunkin' Donuts
New Haven, CT
05.2003 - 06.2006

. Provided swift and friendly service to customers

. Stocked and kept stations clean

. Counted and handled registers upon closing

.Made sure all food and bagels were prepped and ready for store opening

Gas Station Sales Associate

DB Mart
New Haven, CT
07.2001 - 09.2003

. Operated a cash register and handled cash accurately, including making change and balancing the till

. Greeted customers and answered queries in a professional and courteous manner

. Restocked shelves and ensured product displays were attractive and inviting

. Maintained a clean and organized work environment to ensure customer comfort and safety

Education

Associate Computer Science - Computational Science

Gateway Community College
New Haven, CT
05.2003

Skills

Patient Education

Compassionate care

HIPPA compliance

Timeline

Pharmacy Technician

Yale University Health Plan
04.2008 - 11.2022

Cashier

Walgreens
03.2006 - 07.2007

Assembler

Covidien
07.2005 - 06.2007

Dunkin Dunut Crew Member

Dunkin' Donuts
05.2003 - 06.2006

Gas Station Sales Associate

DB Mart
07.2001 - 09.2003

Associate Computer Science - Computational Science

Gateway Community College
MBallou Fatoumata Kane