Michelle Carr
Stockton,CA
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Common Interest Management Services
Stockton, CA
09.2023 - Current
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed office supplies inventory and placed orders when necessary.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors and provided general information about the company.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Answered questions from customers regarding products and services offered by the company.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Drove customer feedback to deliver information to management for corrective action.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Certification - Massage Therapy
Touching For Health Massage School
Stockton, CA12-2007
Radiology
Porterville College
Porterville, CASkills
- Data Entry
- Office Administration
- Check processing
- Workflow Optimization
- Invoice Processing
- Research
- Clerical Support
- Filing
- Mail handling
- Appointment Scheduling
- Microsoft Excel
- AR/AP
- Microsoft
- Transporting files
- Computer Proficiency
- Verbal Communication
- Highly organized
- Internal Communications
- Recordkeeping and bookkeeping
- Coordination
- Professional and polished presentation
- Deadline-oriented
- Inventory Systems
Affiliations
I love to shop and decorate on a budget in my free time.
Accomplishments
- Administrative Achievement Award received two consecutive years
- "Shout Outs" throughout the entire corporation
Certification
- Massage Therapy Certification
- Doula Certification
References
References available upon request.
Timeline
Administrative Assistant
Common Interest Management Services
09.2023 - Current
Certification - Massage Therapy
Touching For Health Massage School
Radiology
Porterville College
- Massage Therapy Certification
- Doula Certification
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