McAuley Duckworth
Crescent Springs,KY
Summary
aPHR-certified Human Resources professional with a Bachelor's degree in Human Resource Management and experience building relationships, resolving concerns, and maintaining accurate documentation in fast-paced sales environments. Possesses foundational knowledge of recruitment, employee relations, HR compliance, and onboarding, with strong attention to detail and confidentiality.
Overview
3
3
years of professional experience
Work History
Sales Representative
ADT Security Services
Newport, KY
08.2025 - 06.2026
- Communicated professionally with diverse clients, assessing needs and clarifying service agreements, policies, and terms.
- Operated within strict performance metrics, demonstrating accountability and attention to detail.
- Consistently met expectations in a fast-paced environment requiring documentation accuracy, ethical conduct, and consistent policy adherence
- Maintained accurate, confidential records, ensuring compliance with internal policies and regulatory standards.
Sales Associate
Orange Theory Fitness
Fort Wright, KY
04.2023 - 08.2025
- Consistently exceeded monthly sales goals by an average of 15%, supporting organizational growth and member retention
- Delivered exceptional customer experiences through effective communication, relationship-building, and proactive problem resolution
- Collaborated with cross-functional team to enhance client engagement, streamline onboarding, and improve retention efforts
- Organized promotional events and managed social media outreach, driving a 10% increase in memberships
Education
Bachelor of Science - Human Resource Management
Northern Kentucky University
Highland Heights, KY05-2025
Skills
- Organizational skills
- Process optimization
- Dispute resolution
- Active listening skills
- Empathetic communication
- Confidentiality and discretion
- Fundamentals of employee relations
- Labor law adherence
Timeline
Sales Representative
ADT Security Services
08.2025 - 06.2026
Sales Associate
Orange Theory Fitness
04.2023 - 08.2025
Bachelor of Science - Human Resource Management
Northern Kentucky University