McCartney Bell
Oklahoma City,OK
Summary
Hardworking employee with several years of food experience. Possesses exceptional interpersonal skills, thrives in collaborative environments, and demonstrates a high level of energy and adaptability in both fast-paced and slow-paced settings.
Overview
4
4
years of professional experience
Work History
Waitress
S&B Burger Joint
Edmond, Oklahoma
07.2024 - Current
- Processed sales transactions using point-of-sale cash register.
- Observed safe work practices and procedures as instituted by company to promote personal and team protection.
- Set up tables in between patrons to reduce wait times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Developed good working relationships with fellow employees through effective communication.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Waitress
Abuelo's Restaurant
Oklahoma City, Oklahoma
08.2022 - 06.2024
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Head Hostess
Abuelo's Restaurant
Oklahoma City, OK
05.2021 - 08.2022
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Informed patrons of specialties and features.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted guests upon arrival and escorted them to their tables.
Education
High School Diploma -
Epic Charter Schools
Edmond, OK12-2021
Skills
- Service prioritization
- Memory retention
- Hospitality and accommodation
- Physical stamina
- Active listening
- Point of sale operation
- Performance improvement
- Hospitality service expertise
- Health code standards
- Opening and closing procedures
- Heavy lifting
Timeline
Waitress
S&B Burger Joint
07.2024 - Current
Waitress
Abuelo's Restaurant
08.2022 - 06.2024
Head Hostess
Abuelo's Restaurant
05.2021 - 08.2022
High School Diploma -
Epic Charter Schools