McCartney Franklin
Apache,OK
Summary
Reliable and adaptable individual with a solid background in customer service roles. Known for professionalism and a strong work ethic, contributing to improved workflow and effective team collaboration.
Overview
6
6
years of professional experience
Work History
Bank Teller
Shamrock Bank N.A.
Apache, OK
07.2023 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and account management.
- Assisted clients with inquiries, providing exceptional service to enhance customer satisfaction and loyalty.
- Maintained knowledge of banking products, enabling effective cross-selling and client education on services.
- Collaborated with team members to streamline daily operations, improving workflow efficiency in transaction processing.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Cashier
Carry Out (Debbie McBride)
Apache, OK
10.2020 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and debit transactions, ensuring accuracy in financial exchanges.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Server
Kraven Kafe (Triston Telfer)
Apache, OK
08.2021 - 04.2023
- Managed multiple tables efficiently, prioritizing orders and maintaining timely service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Apache High School
Apache, OKSkills
- Customer service
- Work ethic and integrity
- Time management skills
- Reliability
- Professionalism and courtesy
Languages
English
Timeline
Bank Teller
Shamrock Bank N.A.
07.2023 - Current
Server
Kraven Kafe (Triston Telfer)
08.2021 - 04.2023
Cashier
Carry Out (Debbie McBride)
10.2020 - Current
High School Diploma -
Apache High School