Summary
Overview
Work History
Education
Skills
Timeline
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McKali Wilkins

Georgetown,LA

Summary

Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules.

Overview

3
3
years of professional experience

Work History

Dispatcher

Grant Parish Sheriff's Office
Colfax, LA
07.2021 - 09.2021
  • Reported delays, accidents or other traffic and transportation situations.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Tracked changes in computer system to keep records current and accurate.
  • Relayed work orders, messages or information using telephones or two-way radios.

Dispatcher

Winn Parish Sheriffs Office
Winnfield, LA
03.2021 - 07.2021
  • Reported delays, accidents or other traffic and transportation situations.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Relayed work orders, messages or information using telephones or two-way radios.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Recorded results of service calls to create report summaries for senior management.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.

Maintenance Shop Foreman

Stott Wood Company
Olla, LA
05.2018 - 01.2021
  • Conducted periodic inspections of tools and equipment to identify any potential problems or hazards.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Maintained a clean working environment by disposing of used oils and other hazardous materials properly.
  • Cleaned, lubricated and maintained parts of engines, transmissions and other vehicle components.
  • Conducted inspections to identify any potential issues or problems with the vehicles.

Education

High School Diploma -

Georgetown High School
Georgetown, LA
05.2019

Skills

  • Service Coordination
  • Dispatch Coordination
  • Data Entry
  • Schedule Management
  • Customer Relations
  • Critical Thinker

Timeline

Dispatcher

Grant Parish Sheriff's Office
07.2021 - 09.2021

Dispatcher

Winn Parish Sheriffs Office
03.2021 - 07.2021

Maintenance Shop Foreman

Stott Wood Company
05.2018 - 01.2021

High School Diploma -

Georgetown High School

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McKali Wilkins