Detail-oriented hairstylist known for exceptional communication and problem-solving skills. Successfully managed a high volume of clients while ensuring quality service and satisfaction. Ready to leverage expertise to enhance client experiences and salon performance. Im a quick learner and am knowledgeable of technology.
Work History
Accounting Assistant
1 Year 1 Month
Michigan Therapy Center | 07.2018 - 08.2019
Reconciled bank statements to ensure financial accuracy and integrity.
Conducted regular audits of financial data to identify discrepancies or errors.
Processed invoices and managed accounts payable functions efficiently.
Receptionist
3 Months
Brad's Hair Studio | 07.2019 - 10.2019
Greeted clients warmly, providing exceptional customer service and creating a welcoming atmosphere.
Handled client inquiries via phone and in-person, ensuring accurate information delivery and satisfaction.
Managed appointment scheduling efficiently using salon management software, optimizing daily operations.
Assisted in maintaining cleanliness and organization of the reception area and waiting room.
Sales Associate
1 Year 3 Months
Sportsman's Warehouse | 09.2020 - 12.2021
Processed sales transactions efficiently, ensuring customer satisfaction at checkout.
Assisted customers with product selection and inquiries to enhance shopping experience.
Collaborated with team members to achieve daily sales targets and improve store performance.
Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
Hairstylist
5 Years 5 Months
Mckalyn Hair Inc | 03.2021 - Current
Educated clients on hair care techniques and product usage to maintain style longevity.
Implemented new styling services that enhanced overall client satisfaction and retention rates.
Analyzed client feedback to improve service offerings and address areas of concern promptly.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in the register for prompt customer service.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Educated customers on products to maximize benefits.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Resolved guest complaints about service or style.
Mixed pigments and used proper techniques to achieve desired color.
Running my own business, taking payments, scheduling, time management, quarterly taxes, and end-of-year taxes
Education
High School Diploma
Portland High School | Portland, MI | 05-2019
Cosmetology License - Cosmetology
Douglas J Aveda Institute | East Lansing, MI | 08-2020