Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

McKayla Hooten

Mesquite,Texas

Summary

Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Rowan
Dallas, TX
08.2023 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Collaborated with marketing professionals to coordinate brand awareness and marketing efforts.

Assistant Store Manager

Dallas Cowboys Pro Shop
Dallas
08.2022 - Current
  • Open and close cash registers, resolved issues with POS systems, card readers and receipt printers to prevent guest delays
  • Helped guest complete purchases, locate items
  • Assisted players, family, and executives with purchase requests, assisted with hiring new team members, training, and developing, completed shipment, and pushed product to sales floor, Developed and execute short term sell through strategies with use of visual merchandising filters.

Assistant Store Manager

buckle
12.2021 - 08.2022
  • Preformed opening and closing tasks, change orders, and deposits, helped style guest and built relationships to build cliental, promoted loyalty programs and goaled store on credit cards, planned and remerchandised store to maximize sell through, processed shipment and pushed to sales floor, worked with leaders to grow assigned departments, helped recruit, hired and train employees.

Service and engagement team leader

target
10.2019 - 12.2021
  • Open and close cash registers, performing task such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers and making deposits
  • Resolved issues with POS systems, card readers and receipt printers to prevent guest delays
  • Helped guest complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Assisted with hiring new team members, training, and developing.

Assistant Merchandising Manager

forever 21
04.2019 - 10.2019
  • Support the appearance and presentation of merchandising strategies for the brand by executing brand guide planning, mapping, and final execution of floor-sets
  • Develop and execute short term sell through strategies with use of visual merchandising filters
  • Arrange the strategy to maintain the updated floor plan and fixture block leveraging the digital brand guide and fixture database
  • Completed and pushed shipment to the sales floor
  • Ensured backroom was organized and kept to brand standards.

Brand Operations Supervisor

victoria's secret
09.2018 - 04.2019
  • Helped guest complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Resolved issues with POS systems, card readers and receipt printers to prevent guest delays
  • Worked with Brand Operations Manager to complete daily counts and maintain funds security to minimize theft and mismanagement risks
  • Completed seasonal windows, dressed mannequins, and arranged in-store displays to showcase available products
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Sales and Support Generalist

victoria's secret pink
10.2017 - 09.2018
  • Instrumental contributor in the sales growth for both store and individual brand for 2018
  • Maintained weekly, monthly, and quarterly payroll controls while ensuring adequate staffing and effective guest service
  • Execute brand initiatives and strategies, including but not limited to Launches, Events, Brand Promotion and Product testing
  • Support the appearance and presentation of merchandising strategies for the brand by executing brand guide planning, mapping, and final execution of floor-sets
  • Develop and execute short term sell through strategies with use of visual merchandising filters
  • Arrange the strategy to maintain the updated floor plan and fixture block leveraging the digital brand guide and fixture database.

Selling Supervisor

victoria's secret
01.2017 - 10.2017
  • Helped guest complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
  • Support the appearance and presentation of merchandising strategies for the brand by executing brand guide planning, mapping, and final execution of floor-sets
  • Develop and execute short term sell through strategies with use of visual merchandising filters
  • Arrange the strategy to maintain the updated floor plan and fixture block leveraging the digital brand guide and fixture database.

Seasonal Sales Associate

victoria's secret pink
10.2016 - 01.2017
  • Shipment, greet customers and ascertain what each customer wants or needs
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash and credit payments
  • Maintain knowledge of current sales and promotions, policies regarding payments and exchanges, and security practices.

Lead Style Advisor

justice for girls
05.2016 - 12.2016
  • Maintained all duties previously done as a Style Advisor while adding these additional: Performed all opening and closing store duties
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for guest
  • Authorize payments and merchandise returns
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays
  • Train new employees, provide guidance and feedback for continued improvement.

Style Advisor

justice for girls
04.2014 - 05.2016
  • Attend to guest and ascertain what each guest wants or needs
  • Recommended, select, and help locate or obtain merchandise based on guest needs and desires
  • Compute sales prices, total purchases and receive and process payments
  • Maintain knowledge of current sales and promotions, policies regarding payments and exchanges, and security practices
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations
  • Ticket, arrange, and display merchandise to promote sales
  • Open and close cash registers, performing task such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers and making deposits.

Education

Associate of Arts -

Dallas County Community College

Skills

  • Store Organization
  • Operations Oversight
  • Customer Experience
  • Work Planning and Prioritization
  • Display Setup
  • Relationship Building and Management

Websites

Timeline

Assistant Store Manager

Rowan
08.2023 - Current

Assistant Store Manager

Dallas Cowboys Pro Shop
08.2022 - Current

Assistant Store Manager

buckle
12.2021 - 08.2022

Service and engagement team leader

target
10.2019 - 12.2021

Assistant Merchandising Manager

forever 21
04.2019 - 10.2019

Brand Operations Supervisor

victoria's secret
09.2018 - 04.2019

Sales and Support Generalist

victoria's secret pink
10.2017 - 09.2018

Selling Supervisor

victoria's secret
01.2017 - 10.2017

Seasonal Sales Associate

victoria's secret pink
10.2016 - 01.2017

Lead Style Advisor

justice for girls
05.2016 - 12.2016

Style Advisor

justice for girls
04.2014 - 05.2016

Associate of Arts -

Dallas County Community College

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McKayla Hooten