McKayla Plank
San Jose,CA
Summary
Reliable and experienced, maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Personal Assistant Associate
Personal Assistant Business
03.2020 - Current
- Enhanced Client's productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between Client and associates by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
Sales Operation Specialist
Salli K Designs
06.2010 - Current
- Boosted sales efficiency by streamlining processes and implementing new strategies.
- Developed and maintained sales forecasting models to improve inventory management and reduce costs.
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Managed key account relationships, ensuring client satisfaction through prompt issue resolution and proactive communication.
Administrative Assistant / Office Manager
Reachpoint Home Care & Resources Inc.
11.2018 - 08.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Social Services Intern
Sunny View Retirement Community
08.2018 - 03.2019
- Enhanced client experience by providing empathetic and culturally sensitive support in a social services setting.
- Improved case management efficiency by maintaining accurate and organized records for each client.
- Assisted clients with navigating complex social service systems, resulting in increased access to resources.
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Collaborated with multidisciplinary teams to address the unique needs of diverse populations, leading to more effective interventions.
Education
Baccalaureate Degree - Consumer Economic
University of Georgia
Athens, GA05.2010
Skills
- Event Planning
- Invoice Processing
- Personal Correspondence
- Calendar Management
- Multitasking and Organization
- Time Management
- Resourceful
- Consultative Sales
Certification
- CPR/BLS American Heart Association
- Social Services Designee Certification
Athletic Academia
Assistant Track Coach – Prince Ave High School | 2009
Regional Qualifier Track & Cross Country – SEC |2008
US National Track and Field Qualifier – NCAA Semi-finalist | 2007
World Cross Country Championships – Fukuoka, Japan – 1st USA, 36st overall | 2006
NCAA Cross Country Championships – All American | 2006
Junior National Cross Country Championships – 2nd place|2006
Timeline
Personal Assistant Associate
Personal Assistant Business
03.2020 - Current
Administrative Assistant / Office Manager
Reachpoint Home Care & Resources Inc.
11.2018 - 08.2023
Social Services Intern
Sunny View Retirement Community
08.2018 - 03.2019
Sales Operation Specialist
Salli K Designs
06.2010 - Current
Baccalaureate Degree - Consumer Economic
University of Georgia
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