Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

McKelle Kerns

Cedar City,UT

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Spa Receptionist

Pure Hydration and Aesthetics
Cedar City, UT
02.2022 - Current
  • Operated front desk duties such as answering incoming calls, scheduling appointments, and providing general information to callers.
  • Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.

Restaurant Manager

Stonefire Pizzeria
Smithfield, UT
08.2023 - 04.2024
  • Developed strategies for improved operational efficiency and customer satisfaction to maintain positive relationships with guests.
  • Managed and oversaw all aspects of restaurant operations, including employee scheduling, training, hiring, and performance evaluations.

Server

All American Diner
Cedar City, UT
05.2023 - 08.2023
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.

Deckhand

Aramark
Page, AZ
06.2022 - 08.2022
  • Responsible for loading and unloading cargo, supplies, and passengers on the vessel.
  • Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.

Lifeguard

Cedar City Aquatic Center
Cedar City, UT
08.2019 - 05.2021
  • Communicated regularly with supervisors regarding any issues that arose during shifts.
  • Maintained constant surveillance of patrons in the swimming area at all times and provided first aid to injured patrons.
  • Performed regular cleaning and maintenance of pool equipment.

Education

High School Diploma -

Cedar City High School
Cedar City, UT
05-2022

Bachelor of Science - Nursing

Utah State University
Logan, UT

Skills

  • HIPAA Compliance
  • Appointment management
  • Adaptable
  • Customer-Oriented
  • Point of Sale (POS) system operations
  • Positive and professional
  • Time management and prioritization
  • Technologically proficient

Affiliations

  • Children's basketball coach
  • Pilates instructor
  • Marketing experience

Accomplishments

  • 4.0 Student

Certification

  • CPR Certified

Timeline

Restaurant Manager

Stonefire Pizzeria
08.2023 - 04.2024

Server

All American Diner
05.2023 - 08.2023

Deckhand

Aramark
06.2022 - 08.2022

Medical Spa Receptionist

Pure Hydration and Aesthetics
02.2022 - Current

Lifeguard

Cedar City Aquatic Center
08.2019 - 05.2021

High School Diploma -

Cedar City High School

Bachelor of Science - Nursing

Utah State University

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McKelle Kerns