McKelly Thomas
Pflugerville
Summary
Results-driven Human Resources, Payroll, and Operations professional with extensive experience in multi-state payroll processing, recruiting, employee relations, customer service, and leasing operations. Skilled in certified payroll reporting, payroll tax administration, HRIS systems, compliance, and process improvement. Proven ability to build strong relationships, streamline operations, support business growth, and deliver exceptional service while ensuring accuracy, regulatory compliance, and operational excellence.
Overview
10
10
years of professional experience
Work History
Leasing Consultant (Contract)
BG Multifamily Staffing | Legacy Seniors Apartment
Austin
02.2023 - Current
- Secured new leases and renewals through consultative sales techniques, ensuring precise applications, background checks, and adherence to regulations.
- Developed and executed innovative marketing campaigns through online listings, social media, and community engagement to boost lead generation and occupancy rates.
- Managed sales pipeline by promptly addressing inquiries, scheduling appointments, and following up with prospects to improve conversion rates.
- Conducted property inspections and prepared model apartments for tours, ensuring appealing presentations for prospective residents.
- Assisted in market research by analyzing competitor pricing and demographic data to inform leasing strategies.
- Provided exceptional customer service by responding to inquiries from prospects and residents about lease terms and community policies.
- Monitored resident maintenance requests through management system, collaborating with maintenance staff to ensure timely resolutions.
- Maintained accurate leasing records and resident files using property management software while ensuring confidentiality and compliance.
Master Barber Stylist & Owner
The Barber Artist Studio
Round Rock
02.2023 - Current
- Provide advanced barbering services while maintaining high client satisfaction and repeat business.
- Oversee daily operations of a full-service barber studio while maintaining profitability and operational efficiency.
- Manage all business operations including payroll, scheduling, finance, inventory control, and regulatory compliance.
- Develop marketing campaigns and client retention strategies to increase customer loyalty and brand visibility.
- Developed marketing campaigns and client retention strategies that enhanced customer loyalty and increased brand visibility.
- Managed vendor relationships, negotiated pricing, and optimized supply costs to enhance profit margins.
- Implement process improvements that increased workflow efficiency and reduced operational waste.
- Implemented process improvements that streamlined workflow and minimized operational waste.
- Maintain current knowledge of company policies, industry trends, and best practices through ongoing training and professional development, resulting in improved service quality and performance.
- Build and maintain a strong local brand presence through community engagement and service consistency.
Reporting Payroll Specialist
Rosendin Electric
Pflugerville
09.2025 - 05.2026
- Prepare and submit certified payroll reports in full compliance with federal, state, and local regulations, including Davis-Bacon prevailing wage requirements.
- Analyze payroll, timekeeping, and labor data to verify wage classifications, fringe benefits, and correct prevailing wage application.
- Calculate and validate wage determinations to ensure accuracy across multiple construction projects.
- Manage payroll compliance reporting across LCP Tracker, LCP Certified, eMars, and DIR systems.
- Coordinated with subcontractors, vendors, and owner-operators to collect compliance documentation, ensuring timely reporting and adherence to regulations.
- Monitored regulatory changes and updated internal payroll compliance processes, maintaining accuracy and minimizing reporting risks.
- Interpret union agreements, collective bargaining terms, and wage determinations to ensure proper wage application.
- Supported project teams in payroll setup, compliance tracking, and documentation for audits, enhancing readiness for reporting reviews.
- Ensure all reporting deadlines are met while maintaining 100% submission accuracy under high-volume workload conditions.
- Troubleshoot system errors, upload issues, and reporting discrepancies to meet strict project deadlines.
Senior HR Payroll Coordinator
Helix Human Capital Staffing at (Workrise)
Austin
02.2021 - 02.2023
- Process weekly payroll for 900+ employees across multiple states using Paylocity with full accuracy.
- Manage payroll for both W-2 and 1099 employees, ensuring correct tax, deduction, and benefit processing.
- Review, correct, and validate employee time sheets prior to payroll execution to ensure accuracy.
- Reconciled payroll discrepancies, identified root causes, and implemented corrections prior to final processing to ensure payroll accuracy.
- Ensure compliance with federal and state payroll tax regulations, garnishments, and benefit deductions.
- Developed and maintained custom Excel reports, macros, and queries to streamline payroll reporting processes and enhance data accessibility.
- Analyzed payroll data, presenting compensation and accuracy reports to HR and leadership teams to support informed decision-making.
- Support HRIS system updates, testing, and system enhancements to improve payroll workflow efficiency.
- Collaborate with HR and finance teams to ensure alignment between payroll, benefits, and employee records.
Payroll Specialist
Accent Food Services
Pflugerville
09.2016 - 02.2021
- Processed weekly and biweekly payroll for 700+ employees across multiple states using UKG (UltiPro).
- Ensured payroll accuracy by reviewing earnings, overtime, deductions, garnishments, and tax withholding's.
- Ensured compliance with federal, state, and local payroll regulations across multiple jurisdictions, mitigating risk of penalties.
- Addressed employee payroll inquiries regarding pay discrepancies, PTO, benefits, taxes, and deductions, enhancing employee satisfaction.
- Reconciled payroll reports and assisted in preparation of quarterly and annual filings (941s, W-2s).
- Assisted in year-end payroll processing, including reporting and audit preparation.
- Trained and supported new payroll staff on systems, procedures, and compliance requirements.
- Resolved employee payroll inquiries regarding pay discrepancies, PTO, benefits, taxes, and deductions.
- Prepared and entered payroll journal entries, benefit deductions, and 401(k) contributions.
- Supported audits, reporting, and operational improvements in collaboration with Payroll Manager, contributing to streamlined processes.
Education
Bachelor's Degree - Human Resources Management
Bryan University Online
Tempe, AZ07-2028
License - Barbering & Cosmetology
Paul Mitchell The School Austin
Austin11-2021
Bachelor of Arts - Fashion Design Illustration
American InterContinental University
Atlanta06-2006
Skills
- Property Management Software: App Folio, Yardi,
- Payroll operations and management
- Property management software
- Certified payroll reporting compliance
- Union payroll management
- Multi-state payroll processing
- LCP tracker systems
- HR compliance and operations
- Human Resource Management
- Human resources management
- HR compliance
- Payroll management
- Process improvement
- Employee management
- Audit compliance
- Workforce planning strategies
Timeline
Reporting Payroll Specialist
Rosendin Electric
09.2025 - 05.2026
Leasing Consultant (Contract)
BG Multifamily Staffing | Legacy Seniors Apartment
02.2023 - Current
Master Barber Stylist & Owner
The Barber Artist Studio
02.2023 - Current
Senior HR Payroll Coordinator
Helix Human Capital Staffing at (Workrise)
02.2021 - 02.2023
Payroll Specialist
Accent Food Services
09.2016 - 02.2021
Bachelor's Degree - Human Resources Management
Bryan University Online
License - Barbering & Cosmetology
Paul Mitchell The School Austin
Bachelor of Arts - Fashion Design Illustration
American InterContinental University