McKenna Bowman

• Managed scheduling and appointment coordination for medical staff and patients.
• Responded to inquiries from patients and healthcare professionals with professionalism and accuracy.
• Prepared and maintained accurate patient records using electronic health record systems.
• Assisted in the development of office procedures to enhance workflow efficiency.

• Designed and implemented individualized swim lesson plans tailored to diverse age groups and skill levels.
• Facilitated a safe and engaging learning environment by enforcing safety protocols during all classes.
• Collaborated with parents to assess student progress and address individual concerns regarding swim skills.
• Mentored junior instructors, providing guidance on effective teaching techniques and student engagement strategies.
• Developed and led group swim clinics focused on improving technique and building confidence among participants.
• Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
• Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
• Taught daily swim instruction to students varying in ages and skill levels.

• Administered first aid and CPR during emergencies, ensuring swift response.
• Trained new lifeguards on safety protocols and emergency procedures, enhancing team readiness.
• Monitored pool activities to ensure safety and compliance with regulations.
• Maintained pool water levels.
• Monitored safety of guests in and around the swimming pool.
• Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
• Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
• Participated in ongoing training sessions, staying up-to-date on best practices in lifeguarding and aquatic safety.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Highschool Diploma