McKenna Dalsing
Dubuque,IA
Summary
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Self-employed
01.2016 - Current
- Book appointments, answer phones, greet clients, handle payments and create client service tickets.
- Keep work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampoo, condition and rinse guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Travel Advisor
House of Travel
Dubuque, IA
11.2023 - Current
- Develop tailored travel itineraries based on client preferences and budget.
- Negotiate contracts with hotels and service providers to secure competitive rates for clients.
- Coordinate travel logistics, including flights, accommodations, and transportation arrangements.
- Provide expert advice on destinations, visa requirements, and travel insurance options.
- Manage relationships with travel suppliers and Business Development Managers.
Paraprofessional
Dubuque Community School District
Dubuque, IA
10.2017 - 02.2025
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Handed out classroom materials, like pencils, paper and crayons.
Receptionist
Capri College
Dubuque, IA
01.2016 - 09.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered incoming phone calls and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
No Degree - Education
Northeast Iowa Community College
Peosta, IACosmetology License - Cosmetology
Capri College
Dubuque, IA01-2016
High School Diploma -
East Dubuque High School
East Dubuque, IL06-2014
Skills
- Appointment Scheduling
- Digital Recordkeeping
- Relationship Building
- Verbal and Written Communication
- Documentation and Reporting
- Administrative tasks
Timeline
Travel Advisor
House of Travel
11.2023 - Current
Paraprofessional
Dubuque Community School District
10.2017 - 02.2025
Cosmetologist
Self-employed
01.2016 - Current
Receptionist
Capri College
01.2016 - 09.2017
No Degree - Education
Northeast Iowa Community College
Cosmetology License - Cosmetology
Capri College
High School Diploma -
East Dubuque High School