McKenna Elliott
Cape Coral
Summary
Detail-oriented Paralegal Studies student seeking an entry-level paralegal or legal assistant position where strong organizational skills, legal billing experience, client communication, and document management abilities can support attorneys and enhance office efficiency.
Overview
5
5
years of professional experience
Work History
Account Manager
Cintas Fire
Fort Myers, FL
05.2025 - Current
- Manage over 300 Hilton hotel accounts ensuring compliance with fire safety regulations
- Coordinate inspections, system maintenance, and service scheduling
- Act as primary point of contact for clients regarding safety compliance and service needs
- Resolve customer concerns and maintain long-term client relationships
- Ensure all services meet state and federal fire safety standards
- Maintain detailed records and reports for audits and compliance reviews
Billing Specialist
Green Schoenfeld & Kyle
Fort Myers, FL
12.2023 - 03.2025
- Prepared and processed legal invoices in compliance with firm polices and ethical billing standards.
- Maintained accurate client billing records and financial documentation.
- Communicated professionally with clients regarding billing inquiries and account statuses.
- Collaborated with attorneys and legal staff to resolve billing discrepancies.
- Utilized legal practice management software including Tabs3, PracticeMaster, and Time Matters
- Ensured confidentiality and accuracy in handling sensitive client information.
Business Operations Manager
Jim Reif Builders, Inc.
Manitowoc, WI
01.2022 - 12.2023
- Project Oversite
- Writing Subcontracts, Purchase Orders and Change Orders
- Punchlist Management
- Inventory Ordering for all shop and office supplies
- Client Communications
- Client Selections
- Administrative Duties
- Scheduling Employees
- Social Media Marketing
Office Manager / Loan Officer
Loan Max
Manitowoc, WI
06.2021 - 01.2022
- Evaluated, approved, and underwrote unsecured title loans while adhering to company guidelines.
- Calculated and confirmed the loan applicant's income, debt ratios, loan amounts, interest, terms and payments to determine the financial stability of each applicant and their ability to repay the requested loan.
- Developed new business with existing clients and/or identify areas of improvement to meet sales quotes.
- Trained new hires for Loan Max to ensure all employees are performing at the company standards.
Education
Paralegal Studies -
Florida SouthWestern State College
Fort Myers, FL01.2026
High School Diploma - undefined
Roncalli High School
Manitowoc, WI05.2016
Skills
- Legal billing and invoicing
- Legal document preparation and proofreading
- Client communication and correspondence
- Record management and confidentiality
- Microsoft Word, Excel, Outlook
- Legal software: Tabs3, PracticeMaster, Time Matters, Worldox
- Time management and attention to detail
- Professional writing and organization
Timeline
Account Manager
Cintas Fire
05.2025 - Current
Billing Specialist
Green Schoenfeld & Kyle
12.2023 - 03.2025
Business Operations Manager
Jim Reif Builders, Inc.
01.2022 - 12.2023
Office Manager / Loan Officer
Loan Max
06.2021 - 01.2022
High School Diploma - undefined
Roncalli High School
Paralegal Studies -
Florida SouthWestern State College