Mckenna Hartranft
Grand Rapids,MI
Summary
Dynamic Behavior Technician with a proven track record at Autism of America, skilled in implementing behavior intervention plans and fostering client relationships. Adept at utilizing positive reinforcement and active listening to enhance client progress, while effectively collaborating with interdisciplinary teams to achieve developmental goals. Committed to maintaining a safe and supportive environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
Autism of America
02.2025 - Current
- Implemented individualized behavior intervention plans to support clients' developmental goals.
- Collaborated with interdisciplinary teams to assess and adjust treatment strategies effectively.
- Monitored client progress and documented behavioral data for review and analysis.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
Sales Associate
Affordable Antiques
05.2023 - 07.2024
- Assisted customers in locating and selecting unique antique items.
- Maintained organized displays to enhance product visibility and customer engagement.
- Provided knowledgeable insights on product history and value to potential buyers.
- Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Collaborated with team members to create promotional events that increased foot traffic.
- Monitored inventory levels, reporting discrepancies for timely restocking of popular items.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Master of Social Work - Social Work
Grand Valley State University
Allendale, MI04-2029
Skills
- Active listening
- Documentation skills
- Prompting and fading strategies
- Client relationship development
- Behavior intervention plans
- Positive reinforcement
Certification
- Certified Behavior Technician
- Adult/adolescent CPR/First Aid/AED certified
Languages
English
Timeline
Behavior Technician
Autism of America
02.2025 - Current
Sales Associate
Affordable Antiques
05.2023 - 07.2024
Master of Social Work - Social Work
Grand Valley State University