Summary
Overview
Work History
Education
Skills
Timeline
Generic
McKenna Newell

McKenna Newell

Austin

Summary

Experienced and results-driven Retail Manager with over 10 years of success in leading high-performing teams, driving sales growth, and streamlining operations. Proven ability to manage daily store functions, develop and mentor staff, and implement strategies that enhance customer satisfaction and improve overall performance. Skilled in inventory control, merchandising, and achieving sales targets in fast-paced retail environments. Committed to fostering a collaborative team culture while maintaining operational excellence and delivering exceptional service.

Overview

5
5
years of professional experience

Work History

Specialty Sales Team Lead

Target
12.2024 - Current
  • Company Overview: Retail store
  • Delivers exceptional customer service by addressing customer needs and resolving issues promptly
  • Trains new team members on company policies, sales techniques, and customer service standards
  • Provides real-time coaching and feedback to improve associate performance
  • Assists with inventory control, including stock replenishment, shrink reduction, and cycle counts.
  • Coordinates floor sets, visual displays, and promotional setups in alignment with company guidelines
  • Leads sales floor initiatives to increase customer engagement and sell products
  • Retail store

Assistant Store Manager

Ross Dress For Less
05.2023 - Current
  • Company Overview: Affordable retail store
  • Creates weekly and monthly schedules for associates and management team
  • Maintains performance of associates
  • Facilitates training courses to encourage internal promotion
  • Develops and implements timelines to achieve internal promotion
  • Head visual merchandiser
  • Leads weekly floor sets and planogram execution
  • Operational manager
  • Responsible for maintaining all supplies for front and back of house
  • Affordable retail store

Team Lead

CB2
08.2022 - 02.2023
  • Company Overview: Modern home furniture store
  • Achieves weekly personal sales goal
  • Maintains sales performance of associates
  • Develops and implements a timeline to achieve sales targets for staff
  • Schedules and facilitates daily team huddles
  • Client outreach and customer service
  • Supports active book of business through all sales and design needs
  • Modern home furniture store

Sales Lead

XAR Clothier
10.2021 - 02.2022
  • Company Overview: Upscale men's and women's boutique
  • Visual merchandiser
  • Planned and executed all floor sets
  • Processed shipment and inventory
  • Client outreach
  • Contacted and scouted new potential clients as well as keeping in contact with all previous clients
  • Built a base of loyal customers who return to the store for service, support, and future purchases of both men's and women's wear
  • Upscale men's and women's boutique

Underwriter and Funder

TexCap Financial
10.2020 - 10.2021
  • Approved and rejected loans according to bank, investor, and government agency guidelines
  • Reviewed and understood all loan programs, policies and procedures to ensure regulations of the bank, investors, and government agencies were satisfied
  • Reception
  • Event Planning

Education

High School Diploma -

Fort Worth Chirstian
North Richland Hills, TX
06-2015

Skills

  • Team management
  • Sales coaching
  • CRM proficiency
  • Merchandise flow
  • Performance management
  • Business development

Timeline

Specialty Sales Team Lead

Target
12.2024 - Current

Assistant Store Manager

Ross Dress For Less
05.2023 - Current

Team Lead

CB2
08.2022 - 02.2023

Sales Lead

XAR Clothier
10.2021 - 02.2022

Underwriter and Funder

TexCap Financial
10.2020 - 10.2021

High School Diploma -

Fort Worth Chirstian

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