McKenna Nidiffer
Kingsport,USA
Overview
4
4
years of professional experience
Work History
Certified Pharmacy Technician
Food City Pharmacy
06.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Server
Marble Slab Creamery
06.2021 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Kinesiology
University of Tennessee Knoxville
05-2027
Skills
- Attention to detail
- Problem-solving skills
- Customer service
- Team collaboration
- Strong work ethic
- Time management
Timeline
Certified Pharmacy Technician
Food City Pharmacy
06.2023 - Current
Server
Marble Slab Creamery
06.2021 - 02.2023
Kinesiology
University of Tennessee Knoxville