McKenna Peterson
Fort Worth,TX
Summary
Hello! I am from Fort Worth, Texas and am moving to Alliance, Nebraska in just a few weeks. I am a dental professional with 5.5years of experience at Advanced Dentistry where I excelled in patient relations and insurance verification. I have proven my ability to enhance office efficiency through strong organization and multitasking skills. I am proficient in dental radiography and committed to providing compassionate care, ensuring a positive patient experience while supporting seamless office operations.
Overview
5
5
years of professional experience
Work History
Dental Assistant/Front Desk Receptionist
Advanced Dentistry
01.2020 - 05.2025
- Cleaned and sanitized dental instruments and equipment, cleaned/set up treatment rooms, and restocked supplies
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations
- Performed general 4-handed chair-side assistance for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Contributed to a positive atmosphere within the office by maintaining a professional demeanor and compassionate attitude towards all patients.
- Communicated with insurance companies to verify coverage and obtain authorizations for treatments and procedures.
- Greeted/ Checked out patients and went over treatment plans
- Scheduled appointments for hygiene and treatment
Medicare Insurance Agent
Local Insurance Advisors
09.2022 - 01.2024
- Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
- Educated potential customers through community outreach events, increasing awareness of available Medicare insurance options.
- Enhanced client satisfaction by providing knowledgeable guidance on Medicare plan options and enrollment procedures.
Clerk
QuikTrip
09.2017 - 09.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Assisted customers
- Managed money/ inventory
- Received and stocked products
- Trained new employees
Education
Dental Assistant
Penn Foster Career School
Scranton, PA12-2019
Skills
- Dental radiography
- Digital X-ray proficiency
- Patient scheduling
- Cross-training capabilities
- Patient relations
- Strong organization
- Insurance verification
- Checking in patients
- Appointment coordination
Timeline
Medicare Insurance Agent
Local Insurance Advisors
09.2022 - 01.2024
Dental Assistant/Front Desk Receptionist
Advanced Dentistry
01.2020 - 05.2025
Clerk
QuikTrip
09.2017 - 09.2019
Dental Assistant
Penn Foster Career School
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