McKenna Sayer
Waterford
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
The Boat House Restaurant
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Boat Inspector
Clean Boats Clean Waters
05.2024 - Current
- Greet people as they launched their boats
- Informed people about the bacteria that their boat carries
- Helped people clean and wash their boat
- Asked questions about what bodies of what their boat has been in and where their boat has been in the last 6 months
Pizza Cook
Antioch Pizza Shop
08.2021 - 08.2023
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Monitored and maintained clean working areas and cooking surfaces.
- Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
- Answered phone calls and created orders based off the customers wants
- delivery driver
Hostess and Busser
Lucky Star Restaurant
01.2021 - 08.2021
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
- Seated patrons based on guest preferences and seating availability.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
No Degree - Criminal Justice
University of Wisconsin, Oshkosh
Oshkosh, WI05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- outgoing extroverted personality
- Customer service
- Suggestive selling
- Beverage preparation
- Positive guest interactions
- Team member support
- Responsible beverage service
Tichigan Lions Scholarship
Senior year I received a $1,000 scholarship from a local business as a Good Samaritan scholarship that was acknowledged by my highschool advisor and high school principal that went towards my further education at the University of Wisconsin Oshkosh.
Timeline
Server
The Boat House Restaurant
12.2024 - Current
Boat Inspector
Clean Boats Clean Waters
05.2024 - Current
Pizza Cook
Antioch Pizza Shop
08.2021 - 08.2023
Hostess and Busser
Lucky Star Restaurant
01.2021 - 08.2021
No Degree - Criminal Justice
University of Wisconsin, Oshkosh
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