Summary
Overview
Work History
Education
Skills
Timeline
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McKenna Squires

Jonesborough,TN

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, answering and initiating phone calls, emailing with clear and concise language, while maintaining positive and professional relationships. Enthusiastic and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Scheduler

Paradise Southwest Cleaners
07.2014 - 10.2014
  • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to the Crew Manager and Owner of the company.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Secretary

Titan Lein Services
05.2014 - 07.2014
  • Entered data into system and updated customer contacts with information to keep records current.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Food Service Worker (Station Manager)

Sunshine Bakery
12.2012 - 05.2013
  • Developed and maintained positive relationships with customers to enhance service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.

Food Service Worker

Peace Tree Café
02.2012 - 07.2012
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.

Cleaner

Paradise Southwest Cleaners
05.2011 - 08.2011
  • Provided quality cleaning for the remediation of houses after a wildfire.
  • Removed soot and dust from ceilings, walls, windows, banisters, floors, household items and belongings.
  • Maintained constant communication with clients to ensure work and cleaning was done to their liking.

Education

Associate of Science - General Studies

Northeast State Community College
Blountville, TN
08.2022

Skills

  • Customer Service
  • Data Entry
  • Operational Efficiency
  • Appointment and Meeting Scheduling
  • Teamwork and Collaboration
  • Reading Comprehension
  • Client Satisfaction
  • Client Relations
  • Scheduled Services
  • Microsoft Office Suite

Timeline

Scheduler

Paradise Southwest Cleaners
07.2014 - 10.2014

Secretary

Titan Lein Services
05.2014 - 07.2014

Food Service Worker (Station Manager)

Sunshine Bakery
12.2012 - 05.2013

Food Service Worker

Peace Tree Café
02.2012 - 07.2012

Cleaner

Paradise Southwest Cleaners
05.2011 - 08.2011

Associate of Science - General Studies

Northeast State Community College

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McKenna Squires