McKenna Tucker
New Orleans,LA
Summary
Dynamic professional with extensive experience in customer service and skincare, previously working for self, and at Pure Dermatology. Proven expertise in high-frequency machine use and facial treatments, consistently delivering exceptional results. Strong multitasking abilities and a commitment to client satisfaction, fostering long-lasting relationships, and enhancing overall business success.
Overview
8
8
years of professional experience
Work History
Esthetician
Self
08.2020 - 05.2025
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including dermaplaning, chemical peels, and facial massage.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Esthetician
O Spa
09.2021 - 10.2022
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and waxing.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
Administrative Assistant
Pure Dermatology
07.2019 - 04.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, selling products, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Manager
Brechtel Hospitality
10.2017 - 06.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Effectively managed inquiries for social and corporate groups ranging from 6-200+ per group.
On-Air Radio Personality
B97
01.2017 - 11.2018
- Promoted station-sponsored events both on-air and off-air to drive attendance rates while maintaining a positive brand image within the community.
- Developed strong relationships with local businesses and community organizations, resulting in successful partnerships for advertising campaigns and special events.
- Increased listener loyalty with a personable on-air demeanor that resonated with fans through genuine connection and relatable anecdotes.
- Participated in community outreach initiatives as a representative of the station, demonstrating commitment to social responsibility and fostering positive relationships with local residents.
Education
Esthetician License -
Blue Cliff College
Metairie, LA02-2020
Bachelor of Arts - Entertainment & Media
University of New Orleans
New Orleans, LA05-2017
Skills
- Customer service
- High-frequency machine use
- Multitasking and organization
- Facial Massage
- Dermaplaning
Timeline
Esthetician
O Spa
09.2021 - 10.2022
Esthetician
Self
08.2020 - 05.2025
Administrative Assistant
Pure Dermatology
07.2019 - 04.2020
Sales Manager
Brechtel Hospitality
10.2017 - 06.2019
On-Air Radio Personality
B97
01.2017 - 11.2018
Esthetician License -
Blue Cliff College
Bachelor of Arts - Entertainment & Media
University of New Orleans
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