Mckenna Victory
Round Rock
Summary
Whenever I work, I tend to maintain my professionalism, while also building relationships with customers, along with my co-workers!! :) I am very enthusiastic about my work, no matter the circumstance.
I am 18, I have graduated a year early, and i have reliable transportation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
BJ's Brewhouse Restaurant
01.2025 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Checked guests' identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Waitress
Roadhouse Bar And Grill
08.2024 - 01.2025
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
Cashier
Dairy Queen
09.2023 - 09.2024
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Acellus
Homeshool08-2024
Skills
- Dining area maintenance
- Upselling
- Time management
- Meal recommendations
- Sales expertise
- Order taking
- Menu recommendations
- Beverage service
- Safe food handling
- Liquor, wine, and food service
- Seating arrangements
Certification
TABC
FOOD HANDLERS
both since august!
crocheting
I have been crocheting for around 3 years now, i made my mom a full blanket this christmas, it took me almost 2 weeks to finish, but she LOVED it!! I'm very dedicated to my work :)
Languages
Korean
Limited Working
sign language
Elementary
Timeline
Waitress
BJ's Brewhouse Restaurant
01.2025 - Current
Waitress
Roadhouse Bar And Grill
08.2024 - 01.2025
Cashier
Dairy Queen
09.2023 - 09.2024
High School Diploma -
Acellus
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