McKenna Wagner
Cincinnati,OH
Summary
Polite, attentive, and hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
E-Commerce Clerk
Kroger
Troy, OH
10.2022 - 06.2024
- Answered customer inquiries via phone and email.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Trained new associates on store operations, policies, and procedures.
- Helped customers locate items within the store using the inventory system.
- Organized backroom areas to maintain a clean and organized work environment.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Provided excellent customer service by responding promptly to inquiries related to pickups and deliveries.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
Education
Associate of Science - Diagnostic Medical Sonography
Cincinnati State Technical And Community College
Cincinnati, OH05-2027
High School Diploma -
Troy High School
Troy, OH05-2024
Skills
- Prioritization
- Quality Control
- Verbal and writing communication
- Supply tracking
- Customer Satisfaction
- Schedule and calendar management
Timeline
E-Commerce Clerk
Kroger
10.2022 - 06.2024
Associate of Science - Diagnostic Medical Sonography
Cincinnati State Technical And Community College
High School Diploma -
Troy High School