Mckenzee Rawdon
Land O' Lakes,FL
Summary
Detail-oriented Administrative and Front office Professional with over 5 years of experenice supporting healthcare practices through scheuduling, insurance coordination, billing and patient communications. Highly Organized, reliable, and proficient in managing confidential information,multitasking in fast paced environments, and providing administrative support to clinical teams.
Overview
7
7
years of professional experience
Work History
Front Office Administrative Assistant(Orthodontic)
Dau Orthodontics (Smile Doctors)
Lutz, Florida
02.2025 - Current
- Coordinate daily front office operations to support orthodontic providers and ensure efficient clinic workflows
- Assist with preparation and organization of administrative materials, documentation, and internal communications.
- Monitor schedules and proactively adjust appointment logistics to minimize delays and maintain operation efficiency
- Serve as a key point of contact between patients, clinic staff, and leadership, ensuring clear communication and smooth coordination of all administrative activities.
Dental Receptionist
Suncoast Pediatric Dentistry
Land O' Lakes, FL
01.2023 - 12.2024
- Managed high-volume scheduling and coordinated provider calendars.
- Assisted with reporting, documentation, and administrative coordination to support daily operations and leadership needs.
- Provided administrative support to dentist and clinical staff, maintaining smooth workflows and effective communication.
- Verified insurance eligibility and benefits prior to appointments to support accurate scheduling and billing processes.
Insurance & Administrative Coordinator
Dr. Bee Pediatric Dentistry
Land O' Lakes, FL
01.2019 - 12.2020
- Provided comprehensive administrative support to providers and office leadership, including scheduling, documentation, and daily coordination of operations.
- Managed appointment scheduling and calendar coordination, ensuring efficient workflows and provider availability
- Prepared, maintained, and organized confidential records, insurance documentation, and administrative reports in compliance with office policies
- Communicated with patients, insurance carries, and internal staff to interpret procedures, policies, and coverage information
Education
High School Diploma -
Sunlike High School
Land O' Lakes, FL05-2018
Pasco-Hernando State College
New Port Richey, FLSkills
- Administrative Support for Providers and Management
- Scheduling & Calendar Management
- Insurance Administrative Processing (Verification, Claims, Pre-Authorizations)
- Medical & Patient Records Management
- Billing,Payments & Claims Follow-Up
- Data Entry & Documentation Accuracy
- Microsoft Office & Computer Proficiency
- HIPAA & Compliance Administration
- Phone & Email Administrative Communication
Timeline
Front Office Administrative Assistant(Orthodontic)
Dau Orthodontics (Smile Doctors)
02.2025 - Current
Dental Receptionist
Suncoast Pediatric Dentistry
01.2023 - 12.2024
Insurance & Administrative Coordinator
Dr. Bee Pediatric Dentistry
01.2019 - 12.2020
High School Diploma -
Sunlike High School
Pasco-Hernando State College