Mckenzi Hansen
Salt Lake City
Summary
Motivated and hardworking energy. I want to get the job done but make sure it’s completed correctly, which is important to me. The work path is completed with care and respect. I really enjoy working with others and creating bonds with them to ensure every communication and good relationship with them. Not only am I currently with my customers as well, providing great customer service with them. A little about me, I live outside of work & enjoy camping, fishing, and going to the park and camping. I cherish the time I have with my family and friends and hold that time close. Creativity is something I have always enjoyed and believed you can use it with almost anything you do in your life.
Overview
6
6
years of professional experience
Work History
Server
Desert Edge Brewery
Salt Lake City, UT
01.2024 - Current
- Delivered exceptional dining experiences by providing attentive service to residents and their families.
- Collaborated with kitchen staff to ensure timely meal delivery and resident satisfaction.
- Trained new team members on service protocols and best practices for resident interaction.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
Personal Shopper
Sam's Club
Murray, UT
09.2023 - 01.2024
- Provided high level of customer service while ensuring customer satisfaction.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Maintained organized area to ensure each order was correct and completed.
- Developed a new process to keep up-to-date with current food trends and store development.
- Always made sure to pick high quality food items for my customers.
- Ensured high quality and fast delivery for each car. This required averaging 20,000 steps a day and lifting up to 60lbs.
Package Handler
FedEx
West Valley City, UT
12.2022 - 04.2023
- Inspected packages for damages or defects and recorded any issues found.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages.
- Coordinated with team members to assist with sorting mail into designated bins or pallets.
- Organized the most efficient way to empty out a large truck with packages.
- Applied barcode to cargo and used digital scanners to track and locate materials during transportation.
Server
Sunrise Assisted Living
Holladay, UT
06.2022 - 10.2022
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated effectively with staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- The most important part of this job to me was creating relationships with these residents and wanting them to know they can always talk to me.
Lead Baker
Crumbl Cookies
Salt Lake City, UT
07.2020 - 06.2022
- Used dough chart for proper consistency, adding more flour if needed.
- Placed dough in pans, mixed and checked and monitored products during baking to adjust temperature.
- Ran online errands against customer service.
- Created effective delivery flow making sure they fit the requirements for Crumbl.
- Filled cookie orders for Instore, DoorDash, Uber Eats, catering, and curbside.
Education
High School Diploma -
Cottonwood High School
Salt Lake City, UT01-2023
Skills
- Customer Service
- Attention to Detail
- Organization
- Respectful
- Active Listening
- Outgoing
Timeline
Server
Desert Edge Brewery
01.2024 - Current
Personal Shopper
Sam's Club
09.2023 - 01.2024
Package Handler
FedEx
12.2022 - 04.2023
Server
Sunrise Assisted Living
06.2022 - 10.2022
Lead Baker
Crumbl Cookies
07.2020 - 06.2022
High School Diploma -
Cottonwood High School