Mckenzi Kilgore
Lake Charles,LA
Summary
Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony.
Overview
1
1
year of professional experience
Work History
Shift Leader
Smoothie King
Lake Charles, LA
02.2024 - Current
- Monitored employee performance and provided feedback for improvement.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Team Member
Lulus
Lake Charles, LA
03.2023 - 03.2024
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Maintained a clean and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
High School Diploma -
Alfred M. Barbe High School
Lake Charles, LA05-2024
Sowela Technical Community College
Lake Charles, LASkills
- Team Leadership
- Role Modeling
- Excellent customer service
- Cash Handling
- Teamwork and Collaboration
- POS systems knowledge
References
References available upon request.
Timeline
Shift Leader
Smoothie King
02.2024 - Current
Team Member
Lulus
03.2023 - 03.2024
High School Diploma -
Alfred M. Barbe High School
Sowela Technical Community College