Front Desk Sales Associate
Planet Fitness
Petaluma, CA
06.2021 - 08.2021
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Engaged with members and potential members to effectively build rapport and lasting relationships.
- Resolved customer problems and complaints.
- Thoroughly cleaned equipment, bathrooms, and general areas very often.
- Routed incoming mail and messages to relevant personnel without delay.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Advised members on workouts and answered any questions to the best of my ability.
- Conducted enthusiastic tours of the gym.
